Global Logistics Coordinator

MillerKnoll•Yaphank, NY

7d•$55,000 - $65,000•Onsite

About The Position

This role involves handling all aspects of inbound and outbound logistics for domestic and international shipments with minimal supervision. The Global Logistics Coordinator will be responsible for producing documentation, tracking shipments, and communicating with forwarders and customs brokers. This position ensures all documentation is accurate and complete, prepares freight quotes, and coordinates various types of shipments including ocean/air and LTL/FTL. The role also involves coordinating weekly consolidations, reviewing and approving freight invoices, and assisting various departments with delivery coordination. The Global Logistics Coordinator will serve as a key point of contact for escalated issues, respond to JIRA tickets within SLAs, and resolve international and domestic shipment issues. Additionally, the role includes oversight and troubleshooting of UPS and FedEx ship stations, conducting logistics optimization analyses, preparing reports, and assisting with other assigned duties.

Requirements

High School degree required
Knowledge of International shipping logistics is required
Proficient in Microsoft Outlook, Word, Excel and Adobe PDF
Good interpersonal skills
Ability to communicate clearly and precisely, both verbally and in writing
Must be accurate, thorough and neat
Ability to work independently with minimal supervision

Nice To Haves

Business school or college degree preferred
Experience with UPS World ship and FedEx Ship Manager a plus
Working knowledge OzLink quote system and Descartes Customs application is desired
Experience with drop shipping from domestic and international sources is desired

Responsibilities

Produce documentation, track shipments, and communicate with forwarders and customs brokers
Ensure all documentation is accurate and complete with freight forwarders
Prepare freight quotes for all types of freight
Coordinate import and export (ocean/air) shipments; arrange LTL & FTL shipments
Coordinate weekly consolidations from our warehouse to key customers and provide support to Sales Support team
Review, log and approve freight invoices
Assist various departments with coordination of delivery of MRO
Serve as Key POC for escalated issues
Provide timely response within SLA for all JIRA tickets
Follow-up and resolve International and Domestic shipment issues
Provide oversight and trouble shooting of both UPS and Fed Ex ship stations
Conduct various analyses for logistics optimization and cost-savings efforts
Prepare and maintain various reports
Assist with additional duties as assigned