Global Key Account Manager

AmcorManchester, MI
22d

About The Position

The Global Key Account Manager is responsible for the development, management and strategic growth of assigned large Global Key Accounts. This position serves as an important link between external customers and internal cross-functional teams; ensuring customer needs and expectations are met by proactively and systematically building value, in-depth relationships, profitable growth, and innovation. Intercompany management of engineering, development and Project Management efforts on behalf of these accounts is required.

Requirements

  • Experience working with large global CPG food/beverage organizations
  • Highly effective written and verbal communication / presentation skills
  • Strong data analysis and reporting skills
  • Highly effective project management and coordination skills
  • Education: Bachelor’s Degree in Business or Related Field, Master’s degree preferred
  • Minimum 5-7 years of successful Global Key Account management & sales experience in rigid plastic packaging
  • Strong business acumen
  • Good communication, negotiation and selling skills
  • Ability to develop execute complex sales plans
  • General plastics technical knowledge preferred
  • Understands financial modelling and cost accounting
  • Ability to build confidence and support of key large scale customers
  • Works cross functionally both internally and externally with customers
  • A self-starter, aggressive and focused
  • Solid technical aptitude with regards to resins, manufacturing processes, barrier materials and other competitive packaging mediums
  • Ability to cross functionally network – external as well as internal
  • Travel 50%
  • Valid driver’s license

Responsibilities

  • Develop and execute growth strategy for further account penetration
  • Identify comprehensive understanding of customer needs – both short/long term; identifying key buying factors
  • Assess account opportunities, account trends, and sell total Amcor Value Proposition to customer
  • Frequently review all legal agreements with customers to assure conformance and assure all contractual benefits available to Amcor are captured
  • Identify key decision makers and influencers beyond procurement (total enterprise) and craft relationship plan. Build, strengthen, and manage relationships accordingly
  • Hold quarterly partnership meetings across customer organization allowing both parties to extract value
  • Facilitate quarterly plant-to-plant meetings, ensuring Amcor & customer relationship remains transformational
  • Conduct systematic performance reviews with customer Senior Management
  • Develop, maintain, and execute on action plan assuring Global Key Accounts achieve targets
  • Identify specific actions within customer to improve profit, grow the business, and achieve Value-Engineering metrics
  • Manage and execute negotiations including developing value propositions for the account; either independently or as a member of the team
  • Coordinate information flow and action planning with relevant functions (cross-functional team coordination) via strong program management skills
  • Responsible for accurate forecasting, AR target attainment, and all daily business needs

Benefits

  • Medical, dental and vision plans
  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
  • Company-paid holidays starting at 9 days per year and may be slightly higher by location
  • Wellbeing program & Employee Assistance Program
  • Health Savings Account/Flexible Spending Account
  • Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available
  • Paid Parental Leave
  • Retirement Savings Plan with company match
  • Tuition Reimbursement (dependent upon approval)
  • Discretionary annual bonus program (initial eligibility dependent upon hire date)
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