Global Key Account Manager

Danaher•Port Washington, NY

61d•Onsite

About The Position

The Global Key Account Manager is responsible for driving growth and success within the Energy+ Global Strategic Account ("GSA") program by aligning strategy with action and fostering collaboration across a global team. This position requires strong communication, customer-centricity, and cross-functional coordination to enhance customer relationships and business outcomes. This position reports to the Vice President, Global Sales Energy+ and is part of the Global Energy+ Sales Leadership team located in Port Washington, New York or Portsmouth, United Kingdom and will be an on-site role. In this role, you will have the opportunity to: Establish and Review Account Criteria: Define and maintain selection standards for GSA growth accounts, with regular reviews to ensure alignment with strategic goals. Drive Growth Through Insight and Engagement: Champion GSA growth by enhancing account management using customer insights, scorecards, and third-party data, while actively shaping program architecture for a best-in-class customer experience. Ensure Coverage and Delivery Performance: Monitor GSA account coverage and funnel health, facilitating development of corrective actions as needed, and collaborate across teams for portfolio assessments and other systemic improvements for on-time delivery. Lead Action Planning and Program Execution: Guide development of customer-specific and systemic action plans based on GEMBA findings, and ensure successful rollout and compliance through close liaison with senior account managers and sales champions. Report and Communicate Program Impact: Provide consistent reporting on GEMBA insights, business outcomes, customer feedback, and emerging issues.

Requirements

Minimum 5 years of experience in a customer-facing role such as sales, strategic marketing, customer success leadership roles, or relevant industry experience with a bachelors degree in engineering, marketing, or business - MBA preferred
Demonstrated experience listening to customers and trend analysis to drive problem solving and business process improvement
Impeccable interpersonal and communication skills with internal and external customers
Ability to drive measurable results across a broad & diverse spectrum of value streams in a global environment
Comfortability with navigating ambiguity
Ability to travel up to 30%, including overnight globally to support our most important customers
Must have a valid driver's license with an acceptable driving record

Nice To Haves

Filtration and separation product sales
Energy transition solutions

Responsibilities

Establish and Review Account Criteria: Define and maintain selection standards for GSA growth accounts, with regular reviews to ensure alignment with strategic goals.
Drive Growth Through Insight and Engagement: Champion GSA growth by enhancing account management using customer insights, scorecards, and third-party data, while actively shaping program architecture for a best-in-class customer experience.
Ensure Coverage and Delivery Performance: Monitor GSA account coverage and funnel health, facilitating development of corrective actions as needed, and collaborate across teams for portfolio assessments and other systemic improvements for on-time delivery.
Lead Action Planning and Program Execution: Guide development of customer-specific and systemic action plans based on GEMBA findings, and ensure successful rollout and compliance through close liaison with senior account managers and sales champions.
Report and Communicate Program Impact: Provide consistent reporting on GEMBA insights, business outcomes, customer feedback, and emerging issues.

Benefits

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Check out our benefits at Danaher Benefits Info.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

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