Global Key Account Manager

Festo SE & Co. KG•Home Office, UT

2d•$140,000 - $160,000

About The Position

Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio – from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education. At Festo, we hire people who continuously live our five core Values: We are Ambitious, We are Determined, We are Visionary, We Value Each Other, We are Dependable. Summary: To grow and develop new and existing target customer business, achieving stronger market position for Festo and reaching agreed upon financial targets. This person defines the longer-term organizational goals, builds the customer relationship along with supporting machine builders and helps to identify new opportunities. The GKAM is responsible for complex relationship development with the highest value customers while achieving sales and account milestones. Milestones can be based on sales turnover, account penetration, project discovery and implementation along with other measures. The goal of the GKAM is to develop the target customer into a customer that specifies Festo as their preferred automation partner.

Requirements

University Degree (engineering and/ /or business studies; electrical engineering advantageous)
Fluent language skills in English.
MS-Office, CRM-tools knowledge, SAP
5 years’ external experience
Special experience in Management of sales processes, Key Account management
Experience in project management methods is advantageous
Experience in industrial B2B sales
Communication skills
Negotiating skills.
Winning complex sales.

Responsibilities

Creation of detailed, mid-range account strategies in agreement with the customer.
Build-up and manage account and project teams, including operational management of specialists engaged on customer projects.
Planning of activities necessary to achieve sales objectives.
Identify and win projects based on excellent automation competence.
International cooperation and collaboration.
Achieve development milestones with designated customers.
Ensure satisfactory levels of customer satisfaction with designated customers.
Effective performance of sales meetings with customers to identify needs and gain customer acceptance of Festo’s products and solutions.
Understanding and proactively communicating the organizational structure of the customer. Building relationships with key decision makers and understanding the decision-making processes and requirements of customers. The goal being to gain influence at the highest management levels.
Supports the definition and marketing of customer solutions as input for the product development process.
Initiates and leads process improvements to develop key accounts in a more efficient and effective way e.g. through capacity planning in SAP.