Global Job Trainer – Mold Repair

the LEGO Group • Richmond, VA

5d • Hybrid

About The Position

The Global Job Trainer plays a critical role in developing, delivering, and standardizing training content and coaching across LEGO® Manufacturing Virginia’s molding areas. This is a standard shift (8am-4pm) with the flexibility to work non-standard shifts as necessary. This position combines hands-on technical expertise with global training responsibilities. This role is responsible for designing training materials, coaching employees and job coaches, supporting onboarding, and ensuring standardized work practices using Job Instruction methodology. Trainers are also accountable for embedding and sustaining global standards in their respective areas and are active participants in the Global Trainer Network, representing Virginia in cross-site alignment and knowledge sharing efforts. The Global Job Trainer – Mold Maintenance supports mold production. Approximately 60% of the time is dedicated to formal training, development, documentation, and instruction. The remaining time is spent actively engaged in the Mold Maintenance department to maintain relevant technical skills and provide on-the-floor coaching.

Requirements

• High school diploma or GED required.
• Minimum 2 years of hands-on experience in mold repair/maintenance.
• Proven understanding of workflows, safety protocols, and quality standards in a production or manufacturing environment.
• Willingness to travel domestically and internationally for training as needed.
• Strong communication and coaching skills; able to clearly explain tasks and provide constructive feedback.
• Demonstrated ability to work independently and collaboratively in a fast-paced production setting.
• Comfortable using digital tools such as email, document systems, and production tracking tools.
• Proficiency in English (verbal and written) required – minimum CEFR level B2–C1 or equivalent.

Nice To Haves

• Additional technical training or certifications in manufacturing, maintenance, or production operations are a plus.
• Experience in training, mentoring, or onboarding team members preferred.
• Experience with LEAN, standard work, or continuous improvement methodologies.
• Familiarity with digital systems such as MES, SAP, or CHAMP (training will be provided if needed).
• Prior experience with structured training methods such as TWI Job Instruction or similar is a strong advantage.

Responsibilities

• Create and maintain high-quality, up-to-date training materials, job aids, and standardized work documents for assigned area.
• Deliver TWI Job Instruction (JI) and support structured on-the-job training for new hires, cross-training, and upskilling efforts.
• Mentor and evaluate local job coaches, building frontline training capability across all shifts.
• Monitor training effectiveness and take proactive action to maintain consistency and compliance with best practices.
• Perform repairs, adjustments, and preventative maintenance on molds.
• Disassemble, inspect, clean, and reassemble molds to restore optimal performance.
• Ensure molds are ready for production, meeting quality and timing standards.
• Identify and troubleshoot recurring issues; develop and implement long-term solutions.
• Adapt and optimize mold components as needed for better performance or lifespan.
• Ensure training meets safety, quality, and production performance standards.
• Participate in area whiteboard meetings, huddles, and shift pass-downs to align training needs and reinforce performance expectations.
• Assess and escalate visual quality or process deviations in accordance with escalation procedures.
• Serve as the local expert and point of contact when global training standards are introduced or updated.
• Align and deploy global standards in the local area, ensuring accuracy, adherence, and full implementation.
• Collaborate with other Global Job Trainers across LEGO sites as part of the Global Trainer Network to share knowledge, resolve challenges, and build consistency across plants.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED