Global IT Manager
About The Position
Polyvision is seeking a Global IT Manager to lead internal IT operations, support employees, and help shape technology strategy for a global manufacturing organization. The role combines strategic leadership with hands-on technical problem-solving. The manager will lead a small internal IT team and work closely with company leadership and JMARK, Polyvision's managed IT services partner, to develop and execute technology initiatives that support global operations. The position serves as a bridge between business objectives and technology solutions, helping ensure systems are secure, reliable, efficient, and prepared to support future growth. The Global IT Manager will develop technology roadmaps, evaluate investments, manage budgets and lifecycle plans, oversee IT operations and support, coordinate migrations and upgrades, and support cybersecurity and continuity efforts. The role also involves managing projects, coordinating service delivery with JMARK, communicating priorities and risks to leadership, and collaborating with employees and business leaders across locations and international time zones. The position is onsite in Okmulgee, Oklahoma, with travel up to 10% as business needs require.
Requirements
- Minimum of 5 years of experience in information technology and resource management, including experience coordinating IT operations, projects, or technical teams.
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant professional experience.
- Demonstrated experience leading IT functions, managing technical resources, and coordinating vendors or external technology partners.
- Experience planning and executing hardware and software migrations, upgrades, or major technology implementations.
- Strong understanding of IT infrastructure, networking, end-user computing, systems administration, and technology support.
- Ability and willingness to provide hands-on technical support when needed.
- Experience managing competing priorities, coordinating projects, and delivering results.
- Strong communication skills and ability to translate technical concepts into practical business recommendations.
- Ability to work onsite in Okmulgee, Oklahoma, and travel up to 10% as business needs require.
Nice To Haves
- Previous IT leadership experience within a manufacturing or production environment.
- Experience supporting or integrating Enterprise Resource Planning (ERP) systems, particularly SAP.
- Experience working alongside a Managed Services Provider (MSP) or outsourced IT partner.
- Experience supporting technology operations across multiple facilities, geographic locations, or international teams.
- Familiarity with cybersecurity best practices, business continuity planning, and IT governance.
- Experience developing IT budgets, technology roadmaps, and long-term infrastructure investment plans.
Responsibilities
- Partner with Polyvision leadership and JMARK to develop and execute technology roadmaps aligned with business objectives.
- Identify opportunities to improve productivity, operational efficiency, security, and business performance through technology.
- Evaluate technology investments, prepare business cases, and recommend solutions based on business value, cost, scalability, and long-term sustainability.
- Develop and manage IT budgets, forecasts, and technology lifecycle replacement plans.
- Collaborate with vendors and business stakeholders to evaluate solutions, negotiate proposals, and coordinate approved technology investments.
- Drive continuous improvement initiatives, including process automation, technology adoption, and operational efficiencies.
- Provide hands-on IT support to U.S.-based employees, troubleshooting hardware, software, connectivity, and access-related issues.
- Coordinate and perform workstation deployments, replacements, configurations, and employee onboarding technology needs.
- Partner with JMARK to maintain reliable infrastructure, network connectivity, business applications, and technology platforms across global locations.
- Lead and coordinate hardware and software migrations, upgrades, and lifecycle management initiatives.
- Ensure technology implementations align with established technical architecture, cybersecurity standards, and support processes.
- Support cybersecurity initiatives, business continuity planning, incident response coordination, and disaster recovery preparedness.
- Coordinate technical issues, service requests, escalations, and projects with JMARK to ensure timely resolution and minimal business disruption.
- Lead, coach, and develop a small internal IT team, establishing clear priorities, accountability, and opportunities for professional growth.
- Serve as Polyvision's primary point of contact with JMARK, ensuring strong communication, coordination, and service delivery.
- Collaborate with business leaders and employees across multiple locations and international time zones.
- Manage technology projects from planning through implementation, coordinating resources, timelines, and stakeholder expectations.
- Communicate technology priorities, project updates, budgets, performance metrics, and potential risks to company leadership.
- Build relationships across departments to understand business challenges and deliver practical technology solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
