Global Head of Sales Development

Qualtrics • Dallas, TX

11h • Hybrid

About The Position

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Global pipeline generation is the fuel that powers Qualtrics’ aggressive revenue targets. The Global Head of Sales Development will architect, scale, and lead our world-class Sales Development Representative (SDR) organization across all global regions. Based out of our central hub in Dallas, Texas, this executive will own the strategy, operational engine, and talent development pipeline responsible for generating high-quality qualified leads and pipeline for our enterprise sales teams.

This leader will serve as the primary bridge connecting Global Marketing, Sales Leadership, and Revenue Operations. You will build a predictable, data-driven outbound and inbound pipeline generation machine while establishing a premier talent engine that recruits, trains, and promotes high-performing sales professionals across the entire company.

Requirements

• 12+ years of progressive technology sales experience, with 5+ years in senior executive leadership managing large-scale global Sales Development / Business Development organizations in B2B enterprise SaaS.
• Track record of leading SDR teams of 50+ reps and multi-tiered leadership layers across diverse geographic regions.
• Demonstrated history of driving predictable, high-volume pipeline growth supporting multi-billion-dollar enterprise ARR targets.
• Deep expertise in modern sales engagement technology stacks (e.g., Salesforce, Outreach/Salesloft, ZoomInfo, AI enablement tools).
• Proven experience designing and executing successful inbound lead routing and account-based outbound prospecting strategies.
• Must be located in or willing to relocate to Dallas, Texas (hybrid office structure).
• Bachelor's degree required

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Architect and execute a global inbound and outbound prospecting strategy that consistently meets or exceeds pipeline generation targets across all regional business units and customer segments.
• Modernize and optimize the SDR technology stack, cadence strategies, account-based prospecting models, and lead routing workflows in partnership with Revenue Operations and Marketing.
• Build an industry-leading talent incubator. Establish world-class onboarding, continuous training, and structured career progression frameworks that transform SDRs into top-performing Account Executives and sales leaders.
• Maintain tight alignment with Global Marketing to maximize ROI on inbound demand generation campaigns, while partnering directly with Field Sales Leaders to ensure SDR strategy aligns seamlessly with regional go-to-market priorities.
• Establish a rigorous operational rhythm driven by clear KPIs (conversion rates, activity metrics, pipeline velocity, qualified opportunity creation, and ACV contribution). Leverage data to identify bottlenecks and pivot strategy rapidly.
• Consistently meet and exceed quarterly global pipeline conversion targets to fuel worldwide revenue requirements across enterprise, mid-market, and vertical teams.
• Increase lead conversion rates and SDR productivity by implementing advanced AI sales tools, modern sales plays, and precise account segmentation.
• Maintain a top-tier promotion rate of SDRs moving into Account Executive, Account Manager, and leadership roles, reducing ramp time for promoted reps.
• Maximize campaign yield by co-developing SLAs, campaign follow-up playbooks, and feedback loops directly with Performance Marketing and Product Marketing leadership.
• Establish uniform global performance dashboards and inspection mechanisms that hold SDR managers and individual reps accountable to world-class standards.
• Partner with Product Marketing to translate brand messaging and platform capabilities into highly converting outbound messaging sequences.

Benefits

• Competitive compensation, uncapped earning potential, and strategic career advancement opportunities.
• Work with a world-class team driving innovation in experience management and Generative AI.
• Private health insurance, annual Qualtrics Experience Bonus, wellness stipend to support your personal well-being and growth.
• Hybrid work model designed to foster impactful collaboration alongside flexible remote work capabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive