Global GTM Planning Program Manager

Genesys•Indianapolis, IN

9d•$109,000 - $191,600•Hybrid

About The Position

Global go to market planning at scale requires disciplined coordination across strategy, operations, and execution. This role shapes how annual and in year planning translates into clear, actionable decisions that drive revenue performance, sales productivity, and customer engagement across regions. You will own the operating cadence that aligns target setting, capacity planning, segmentation, territory design, quota deployment, and demand generation into a unified global motion. At Genesys, we are transforming customer experience through AI driven innovation and human centered design, and this role directly enables how that strategy comes to life across the business. You will partner with senior leaders across Sales, Finance, Marketing, and Operations to bring clarity to complex planning processes, improve decision quality, and strengthen execution at scale. This position offers visibility into enterprise priorities and the opportunity to influence how global planning evolves as the company grows.

Requirements

Bachelor’s degree in Business, Finance, Economics, Operations, Information Management, or a related field
8+ years of experience in program management, revenue operations, sales operations, business operations, or GTM planning
Strong experience managing complex, cross functional programs with multiple stakeholders and executive visibility
Deep understanding of sales planning, revenue planning, and GTM operations within a technology or SaaS environment
Proven ability to manage project plans, risks, dependencies, and decision frameworks in large scale initiatives
Strong communication skills with the ability to translate complex discussions into clear decisions and actions
Experience influencing senior stakeholders across Sales, Finance, Marketing, and Operations
Advanced proficiency in Excel and PowerPoint for building structured, executive ready materials
Experience with program management and collaboration tools such as Smartsheet, Asana, or Microsoft Office
Ability to operate effectively in a fast paced, global environment with shifting priorities
Strong attention to detail, ownership mindset, and ability to drive accountability without direct authority

Nice To Haves

Experience supporting annual sales planning, territory design, quota deployment, or capacity planning processes
Experience with enterprise planning platforms such as Workday Adaptive Planning or similar tools
Familiarity with Salesforce, Tableau, Power BI, Snowflake, or related data and reporting platforms
Experience working across global regions, sales segments, or business units
Background in SaaS, cloud, or high growth technology organizations
Strong understanding of GTM planning concepts including segmentation, pipeline generation, and overlay planning
Experience building executive level planning summaries, status reports, and decision documents
Demonstrated ability to improve operating cadence and bring structure to complex processes

Responsibilities

Own the end to end global GTM planning cadence, ensuring alignment across target setting, capacity, segmentation, territory design, quota deployment, and demand generation to drive predictable revenue outcomes
Drive cross functional execution by coordinating planning workstreams, managing risks and dependencies, and ensuring milestones are met to support successful annual and in year planning cycles
Lead the creation of executive ready planning materials that enable faster, higher quality decisions across senior leadership teams
Partner with Finance, Sales Operations, Marketing, Partner, Field, and Systems teams to align planning inputs, outputs, and downstream execution readiness
Orchestrate planning governance, including decision tracking, accountability frameworks, and milestone reviews to improve transparency and operating discipline
Deliver strategic planning initiatives and system implementations, including enterprise planning platforms and data management capabilities, to improve scalability and planning accuracy
Manage external partners and vendors to ensure delivery against business requirements, timelines, and technical dependencies
Drive adoption of planning tools and processes through structured rollout, testing, training, and change management to improve organizational effectiveness
Continuously improve planning processes by identifying inefficiencies, clarifying ownership, and introducing scalable frameworks that enhance execution speed and quality