Responsable de l'éthique & conformité / Global Ethics & Compliance Lead

Smardt • Dorval, QC

1d • Onsite

About The Position

Based in Dorval, the Global Ethics & Compliance Lead develops, implements, and continuously enhances SMARDT's global Ethics & Compliance Program. This role translates global standards into practical regional processes and controls; oversees compliance risk, policy, training, speak-up mechanisms, and internal investigations; and serves as a trusted advisor to leaders and business functions across the organization.

Requirements

• At least 7 years of experience in ethics, compliance, legal, governance, audit, investigations, or risk management.
• Experience developing and administering compliance programs and conducting investigations.
• Experience in a multinational environment and with regulatory compliance programs spanning multiple jurisdictions.
• Experience with policy development and management, compliance training, and speak-up programs.
• Bachelor's degree in law, business, public policy, risk management, finance, human resources, or a related discipline; an LLB or JD is an asset.
• English proficiency is required to collaborate with international teams and manage policies, reports, investigations, and regulatory requirements from multiple regions.

Nice To Haves

• A compliance and ethics, fraud examination, privacy, or governance certification is an asset.
• Bilingual English/French is preferred.
• Additional language skills are an asset.

Responsibilities

• Develop, implement, and continuously enhance the global Ethics & Compliance Program, including frameworks, processes, procedures, and annual workplans.
• Lead the identification, assessment, and monitoring of compliance risks with regional and functional stakeholders.
• Develop and maintain the Compliance Risk Register, coordinate risk assessments, track mitigation plans, and escalate significant risks to senior leadership.
• Draft, implement, and maintain compliance policies, standards, and procedures, including ownership of policy lifecycle management and review schedules.
• Develop and manage the global ethics and compliance training program, including annual plans, Code of Conduct certifications, targeted learning, and effectiveness measurement.
• Design awareness initiatives that promote ethical decision-making, reinforce SMARDT's values, and strengthen a speak-up culture across all regions.
• Administer SMARDT's reporting mechanisms and ensure concerns are triaged, tracked, and resolved in line with confidentiality, fairness, independence, and non-retaliation principles.
• Conduct and manage internal investigations involving managerial-level and below employees, including investigation planning, interviews, evidence evaluation, and report preparation.
• Monitor corrective actions and remediation activities arising from investigations and compliance reviews.
• Support the third-party compliance program and coordinate risk-based due diligence, certifications, contractual compliance requirements, and monitoring activities.
• Monitor regulatory and legislative developments across SMARDT's operating regions and coordinate implementation of new obligations.
• Establish metrics, dashboards, and reporting mechanisms to evaluate program effectiveness, monitor trends and corrective actions, and support leadership decisions.
• Lead compliance monitoring, testing, and continuous improvement, including program reviews, control assessments, audit support, and benchmarking.
• Build strong relationships with leaders across Legal, Human Resources, Risk Management, Finance, Internal Audit, Information Security, EHS, and business operations.
• Serve as a trusted ethics and compliance advisor and support consistent implementation of requirements throughout the organization.

Benefits

• 100% employer-paid group insurance starting on your very first day
• A competitive RRSP program with up to 6% employer contribution
• Annual employee celebrations and events
• A collaborative, supportive workplace
• Meaningful career growth opportunities
• The opportunity to work alongside a team that takes pride in quality, safety, and delivering exceptional results for our customers.
• TELUS Virtual Health Care with 24/7 access.
• Through our partnership with OPUS, you can save on your daily commute. Employees receive 35% off the regular monthly Zone A transit pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior