Global Engineering Operations & Process Management

Flex • Vaughan, ON

2d

About The Position

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Global Engineering Operations & Process Management to our team. Reporting to the Senior Global Engineering Director the Global Engineering Operations & Process Management is accountable for defining and driving engineering governance, KPIs, portfolio visibility, capacity planning frameworks, and standardized processes and tools. It enables data-driven decision-making, alignment across regions, and improved execution outcomes across all engineering functions.

Requirements

• Bachelor’s degree in engineering or related technical field
• 8–12+ years’ experience in engineering, engineering operations, or technical programme leadership.
• Demonstrated experience improving engineering processes, governance, or performance at scale.
• Experience working in complex, cross-functional environments including manufacturing and operations.

Nice To Haves

• Lean / Six Sigma certification preferred.

Responsibilities

• Defines and continuously improves how engineering operates across the organization
• Establishes standard operating rhythms, governance forums, and execution frameworks
• Owns the engineering KPI framework (e.g. on-time design delivery, change volume, cycle time, rework)
• Develops and maintains dashboards, scorecards, and reporting for leadership
• Defines and enforces engineering governance including stage gates, design reviews, and change control
• Drives structured, data-driven decision-making across engineering programs.
• Establishes and manages engineering portfolio visibility across all active programs.
• Defines and enables prioritization frameworks, providing structured insight to support leadership decision making.
• Provides executive-level insight and analysis to support portfolio trade-offs, prioritization, and strategic decision-making.
• Develops and implements capacity planning and resource management methodologies
• Provides visibility of demand vs capacity across engineering teams
• Owns engineering processes, standards, and best practices across the organization.
• Drives adoption of systems, tools, and digital workflows that improve efficiency and traceability
• Identifies systemic inefficiencies, bottlenecks, and areas for improvement
• Leads cross-functional initiatives to improve cycle time, reduce rework, and increase predictability
• Embeds Lean / continuous improvement methodologies into engineering ways of working
• Partners with Engineering, PMO, Operations, Manufacturing, Supply Chain, and Quality functions
• Drives alignment across teams to ensure effective execution and delivery outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior