Global Computer Operations Support Analyst (COSA-G)

Archarithms•Colorado Springs, CO
•Onsite

About The Position

Arcarithm is seeking a Global Computer Operations Support Analyst (COSA-G) to join a team that performs daily system monitoring, operations, and maintenance of the C2BMC-G systems in a 24x7 operations and test environment. This role enables Space Domain Awareness and Space Defense. The analyst will provide first-level technical support to the customer, perform initial troubleshooting of local C2BMC-G hardware, software, and networks, and document/report all events and issues to leadership. The candidate will receive tasking and direction from leadership for all operations, test, and real-world events, and will assist in the maintenance of user accounts as directed by the local ISSO. The role involves operating and sustaining the C2BMC-G mission systems and/or training systems environment for operational and training missions supported by C2BMC's presence in the Missile Defense Integration & Operations Center (MDIOC).

Requirements

  • Sound background and experience with operations and maintenance of large-scale computer and communications systems/networking environments.
  • Experience in system and/or network administration that include UNIX, Linux, and Windows.
  • Experience in troubleshooting hardware and software components.
  • Experienced in data flow usage and ability to troubleshoot with internal and external agencies to establish network connectivity.
  • Must possess a DoD 8140 certification at IAT Level II or higher (Security+ CE, SecurityX, CCNA Security, CySA+, GICSP, GSEC, SSCP, CASP+ CE, CISSP).
  • Candidate will be responsible to maintain DoD 8140 certification for the full contract period.
  • Minimum Active DoD Top Secret/SCI Clearance.

Nice To Haves

  • Experience and knowledge of C2BMC System or Missile Defense Systems
  • Linux Certification (Linux Essentials, Linux+, LPIC-1, RHCSA)
  • Experience using Confluence and Jira
  • Basic scripting (Bash)
  • Active Directory experience

Responsibilities

  • Perform daily system monitoring, operations, and maintenance of the C2BMC-G systems in a 24x7 operations and test environment.
  • Provide first-level technical support to the customer.
  • Perform initial troubleshooting of all local C2BMC-G hardware, software, and networks.
  • Document and report all events/issues to leadership.
  • Receive tasking and direction from leadership for all operations, test & real-world events.
  • Assist in maintenance of user accounts as directed by the local ISSO.
  • Operate and sustain the C2BMC-G mission systems and/or training systems environment for operational and training missions.
  • Perform other duties and assignments as required.

Benefits

  • Comprehensive health insurance options
  • Generous 401K plan
  • Competitive salaries
  • Continuous career growth opportunities
  • Flexible schedules including remote work
  • Mentoring
  • Performance incentives
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