Global Communications Specialist (PR & Social)

Amdocs•Bellevue, WA

18h•Hybrid

About The Position

Amdocs is seeking a Global Communications Specialist (PR & Social) who is passionate about external communications, social media trends, and digital innovation. This role requires a strategic thinker with a flair for crafting content, leading communities, and managing executive communications across corporate channels in North America. The specialist will develop and execute global external communications strategies, create compelling content for social channels and leadership communities, manage PR agencies, and lead communications with senior executives to position Amdocs and its leadership as industry thought leaders. The role also involves handling media relations, utilizing data to measure social media impact, collaborating with cross-functional teams, and sharing industry insights.

Requirements

A Bachelor’s degree or equivalent experience in Marketing, Communications, PR, Media, or related fields.
5-8 years of experience in PR, social media management, or communications in a corporate or agency setting.
Deep knowledge of social media trends, platforms, and best practices.
Excellent writing and storytelling skills, with the ability to adapt tone for different audiences.
Experience managing social communities, engaging with audiences, and growing online networks.
Analytical mindset with experience in leveraging data to optimize campaigns and content.
Strong project management skills, with the ability to thrive in a fast-paced environment.
Proven ability to work with senior leadership and prepare presentations/reports for executives.
A deep understanding of the tech industry, emerging trends, and digital communication.
Curiosity, agility, and the ability to think outside the box.

Responsibilities

Develop and execute a global external communications strategy, with specific focus on North America.
Create compelling content for Amdocs’ corporate social channels and leadership social communities, including posts, articles, thought leadership, and data-driven campaigns.
Manage daily communication with Amdocs’ global and local PR agencies.
Create and manage the Amdocs Ambassador Club for North America.
Lead communications with senior executives in North America, positioning Amdocs and its leadership as industry thought leaders.
Handle media relations and corporate PR across multiple platforms, ensuring consistent messaging.
Utilize data to measure social media impact and optimize content performance.
Collaborate with cross-functional teams to ensure the alignment of communication strategies with corporate business goals.
Share relevant industry insights with internal teams to inspire and foster employee engagement.
Work closely with PR agencies, creative teams, vendors, and internal stakeholders to amplify the company’s impact and maintain brand consistency.