2027 Future Talent Program - Global Communications Intern (AI focus) - Intern

Merck • Rahway, NJ

5d • $39,908 - $111,111 • Hybrid

About The Position

The Future Talent Program offers internships lasting up to 12 weeks, with one or more projects, within the Support Function Division. The Global Communications organization is seeking a summer communications intern focused on artificial intelligence (AI). The intern will join a small team that designs, pilots, and scales AI-powered tools for communicators, including tools to help leaders' messages sound like them, draft organizational announcements, and build presentations. The role offers opportunities to learn from communicators, technologists, and Global Communications leaders.

The intern will draft communications that support this work, including promotional content, pilot-user communications, and presentations, and will test the tools. The position is based in Rahway, New Jersey, and requires working from the office three times per week. Candidates must be available to work full-time during the summer, from May through August 2027.

Requirements

• Currently be in junior year or above while pursuing a college degree; a related field such as Communications, Marketing/Public Relations, Journalism, English, or Business is preferred.
• Be available to work full-time during the summer months, from May 2027 through August 2027.
• Have hands-on experience using at least one generative AI tool, such as Microsoft Copilot, ChatGPT, or Gemini.
• Be proficient with Windows-based applications, including PowerPoint and Word.
• Write clear, persuasive copy and demonstrate strong proofreading, editing, and grammar skills.
• Understand basic communications, public relations, and internal marketing principles.
• Be comfortable building presentations that tell a story and explaining technical topics in plain language to diverse audiences.
• Have strong project management and organizational skills.
• Demonstrate creativity in addressing communication challenges and solving problems.
• Have excellent oral communication and interpersonal skills and work well with communicators and technologists.
• Be a collaborative team player with a positive attitude who can thrive in a fast-paced environment.
• Be curious about how AI is changing communications work, willing to learn and ask questions, and willing to identify when a tool has produced an incorrect result.

Nice To Haves

• Coursework or projects in artificial intelligence, including prompt design or building custom assistants.
• SharePoint experience.
• Video, social media, and presentation design experience.

Responsibilities

• Explore how AI agents could support communications teams by identifying and evaluating potential use cases, contributing to early-stage agent development, and informing priorities for future tools.
• Draft promotional communications for the AI program and its tools, including announcements, launch communications, intranet features, newsletter items, and success stories, to build awareness and drive adoption across Global Communications.
• Draft pilot-user communications, including onboarding notes, release updates, quick-start guides, and frequently asked questions.
• Develop presentations for sponsors, leadership, pilot sessions, and showcases that translate technical progress into clear stories and visuals.
• Test AI tools in pilot by running structured test cases, documenting where they succeed and fall short, and sharing findings with the build team.
• Partner with cross-functional subject matter experts to obtain and incorporate input into communications materials.
• Research how peer companies and the broader industry communicate about AI, and bring back examples and ideas for the team.
• Support the AI incubation team with day-to-day tasks and special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern