Global Category Manager, Professional Services

Agilent Technologies•Wilmington, DE

4d•$133,120 - $249,600•Remote

About The Position

The Professional Services Category Manager leads Agilent’s global sourcing strategy, supplier management, and commercial governance for Professional Services and Finance categories. The portfolio includes management consulting; financial and audit consulting; strategic transformation initiatives; outsourced services; engineering and technical services; research and development support; clinical and laboratory services; and other specialized project resources. Within Global Indirect Procurement and the Corporate Services team, the role partners with senior leaders across Corporate Development, the Transformation Office, Finance, Global Supply, R&D, and other corporate functions. It works to optimize cost, improve supplier performance, mitigate risk, and enable enterprise priorities. The manager leads highly visible, complex sourcing initiatives, shapes category direction, influences executive stakeholders across regions, and serves as a procurement subject-matter expert. The role develops and executes multi-year global category strategies and preferred-supplier programs; advises senior stakeholders on sourcing strategies, suppliers, engagement models, and commercial structures; leads global and regional sourcing events and negotiations; and establishes governance and performance management for strategic suppliers. Success requires exceptional influencing, stakeholder-management, and negotiation skills, together with a proven ability to deliver results. The position is full-time, has the option to work remotely, and requires occasional travel. The shift is day shift.

Requirements

Bachelor’s degree in Business, Supply Chain, Finance, Economics, Engineering, or a related discipline.
10+ years of progressive experience in strategic sourcing, category management, or a consulting background.
Demonstrated experience managing Professional Services, consulting, outsourcing, or other complex indirect service categories.
Proven success leading high-value sourcing initiatives and complex commercial negotiations in a global, matrixed organization.
Strong stakeholder-influencing, analytical, negotiation, and executive communication capabilities.
Ability to work independently, navigate ambiguity, manage competing priorities, and drive decisions without direct authority.

Nice To Haves

Master’s degree, MBA, CPSM, CIPS, CPM, or an equivalent professional qualification.
Experience in life sciences, diagnostics, technology, or another highly regulated global industry.
Experience implementing preferred supplier programs, managed services, or supplier performance programs.
Experience with eSourcing, spend analytics, procurement reporting, and contract lifecycle management platforms.

Responsibilities

Develop and execute multi-year global category strategies aligned with business priorities, financial objectives, and the transformation agenda.
Develop and lead the preferred supplier strategy for professional services, including supplier segmentation, governance, performance management, and adoption across business functions.
Create category playbooks based on spend, supplier concentration, demand patterns, contract coverage, market dynamics, business risk, and stakeholder requirements.
Identify and prioritize opportunities for competitive sourcing, supplier consolidation, standardization, demand management, and commercial model optimization.
Maintain a forward-looking pipeline of sourcing events, renewals, and strategic supplier initiatives.
Serve as the primary procurement advisor for Professional Services, advising senior stakeholders on sourcing strategies, suppliers, engagement models, and commercial structures.
Influence stakeholders to increase competitive tension, use preferred suppliers, aggregate demand, improve requirements, and adopt enterprise category strategies.
Present sourcing recommendations, negotiation outcomes, business cases, risks, and decisions in clear executive-level terms.
Facilitate cross-functional and cross-regional alignment to maximize enterprise leverage while addressing critical business needs.
Lead complex global and regional sourcing initiatives, including strategy development, RFPs, RFQs, supplier evaluation, negotiation, recommendation, and implementation.
Negotiate commercial arrangements, including fixed-fee, milestone-based, outcome-based, managed-service, retainer, rate-card, and time-and-material models.
Develop fact-based negotiation strategies that balance cost, quality, flexibility, speed, innovation, and risk.
Establish governance frameworks for strategic Professional Services suppliers, including roles, decision rights, escalation paths, KPIs, and executive review cadence.
Lead supplier business reviews and performance discussions focused on service quality, commercial compliance, measurable outcomes, innovation, and continuous improvement.
Implement scorecards and corrective action plans and hold suppliers accountable for contractual and operational commitments.
Monitor supplier, concentration, financial, operational, data, and reputational risks and coordinate mitigation plans.