Global Category Leader, Indirect Services

NorthMark Strategies • Dallas, TX

1d

About The Position

The Global Category Leader, Indirect Services owns enterprise category strategy for HR, Professional Services, and Facilities services. This senior global role sets strategy, defines supplier landscapes and preferred-supplier architecture, leads major global negotiations, and enables regional procurement teams to execute consistently in their markets. The role leads Category Managers covering the assigned categories and balances global consistency with local supplier markets, regulatory regimes, and business expectations. Success depends on strong strategies and effective partnerships with regional procurement leaders and global function heads.

The role also builds executive relationships with global leaders, manages strategic supplier relationships, drives value delivery, and ensures category strategies address risk, compliance, supplier diversity, and sustainability. The position requires international travel of up to 10% and legal authorization to work in the United States without current or future employer sponsorship.

Requirements

• At least 7 years of procurement, strategic sourcing, or category management experience, with substantial depth in indirect services.
• Demonstrated people-leadership experience, including direct line management of Category Managers or senior sourcing professionals.
• Demonstrated ownership of global or multi-region category strategy, not solely regional or transactional sourcing.
• Proven track record leading large, complex services negotiations, such as outsourced services, consulting frameworks, contingent labor, or facilities management.
• Experience working through a global-plus-regional operating model and influencing teams and stakeholders outside a direct reporting line.
• Strong executive presence and ability to hold a commercial position with senior business leaders.
• Analytical rigor in spend analytics, cost modeling, benchmarking, and business case development.
• Willingness to travel internationally up to 10% of the time.
• Bachelor’s degree.
• Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future.

Nice To Haves

• MBA or equivalent advanced degree.
• Category depth in two or more of HR services (benefits administration, talent acquisition, learning, payroll), Professional Services (consulting, advisory, legal, agency), and Facilities (IFM, maintenance, security, food services).
• Experience with Coupa, SAP Ariba, Ivalua, Zip, Oracle, and contract lifecycle management platforms.
• Exposure to contingent labor and MSP/VMS programs, and worker-classification considerations across multiple jurisdictions.
• CPSM, MCIPS, or equivalent certification.

Responsibilities

• Lead, develop, and manage a team of Category Managers; allocate category ownership, set objectives, and build expertise in category strategy, negotiation, and executive stakeholder management.
• Own hiring, performance management, and succession planning for the team, and maintain consistent category rigor across the portfolio.
• Own and maintain multi-year global category strategies for HR, Professional Services, and Facilities, using spend analytics, supplier market intelligence, cost drivers, benchmarking, and global function priorities.
• Refresh category strategies on a defined cadence and secure endorsement from function leadership and the Head of Indirect Procurement.
• Define target supplier landscapes, including global and regional supplier roles, preferred-supplier panels, rationalization targets, and decisions about where to preserve competition or consolidate suppliers.
• Provide make-versus-buy and outsourcing input where relevant.
• Direct global and multi-region sourcing events and personally lead the most significant commercial negotiations, including global MSAs, outsourced service agreements, consulting and SOW frameworks, contingent labor programs, and integrated facilities management contracts.
• Partner with Legal, Finance, Security, Privacy, and Risk on contract terms and due diligence.
• Equip regional procurement teams with strategies, playbooks, negotiation levers, benchmarks, contract templates, and supplier intelligence to support local execution.
• Review and support regional category strategies, arbitrate exception requests, and serve as an escalation point for category questions.
• Build trusted advisor relationships with global leaders in HR, Finance, Real Estate and Workplace, and other functions; shape demand and specifications, influence budget and planning cycles, and represent procurement at senior levels.
• Own executive-level relationships and governance for strategic global suppliers, including business reviews, performance frameworks, innovation and value-engineering agendas, and remediation of systemic performance issues.
• Build and maintain a global opportunity pipeline covering cost, demand management, working capital, and service-quality improvements.
• Report performance, risks, and market developments to the Head of Indirect Procurement and function leadership.
• Address third-party risk, data privacy, worker classification and co-employment exposure, business continuity, and regulatory requirements across regions.
• Embed supplier diversity and sustainability commitments into category and supplier decisions.
• Undertake additional or different responsibilities as needed to meet business needs.

Benefits

• Company-paid lunch stipend; lunch provided via Grubhub.
• 100% employer-paid medical coverage in the High Deductible Health Plan, plus dental and vision benefits for employees and their families.
• 16 weeks of paid parental leave.
• Employee Assistance Program.
• Life insurance.
• Short-term disability and long-term disability coverage.
• 401(k) with a 100% company match on contributions up to 6%.
• Optional employee-paid PPO medical insurance and other benefits, including Health Savings Accounts with a company contribution, Flexible Spending Accounts, supplemental life insurance, and Wellhub.
• 25 days of paid time off plus 12 company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior