About The Position

Amgen is seeking a Global Category Manager to lead the global category strategy for Full-Service CRO. The role develops multi-year category strategies that address business needs and achieve best-practice outcomes, builds enterprise-wide business partnerships, and activates Procurement resources to deliver strategic sourcing results, reduce costs, and enable top-line performance. The position analyzes internal demand, external market data, spend, and specifications to develop category plans aligned with business objectives and sourcing and cost-reduction initiatives. The role provides strategic oversight for sourcing across fully outsourced clinical trials, including ClinPharm, Phases I–IV, observational research, and studies inherited through M&A activity. It manages supplier performance, risk, and sustained value across a complex global professional-services landscape. The Category Lead partners with R&D and other functions, guides complex negotiations and supplier governance, and ensures procurement activity aligns with regulatory, contractual, operational, and organizational requirements.

Requirements

  • Doctorate degree and 3 years of Global Strategic Sourcing or Procurement experience; or Master’s degree and 5 years; or Bachelor’s degree and 7 years; or Associate’s degree and 12 years; or high school diploma/GED and 14 years.
  • Strong problem-solving and organizational skills.
  • Strong analytical skills, including ability to analyze large datasets, identify trends, and derive actionable insights.
  • Experience leading cross-functional teams and managing complex global projects in a matrixed environment.
  • Global category management experience with a record of executive business partnering, leading change, and enterprise activation of sourcing initiatives informed by marketplace expertise.
  • Deep understanding of category management principles, supplier relationship management, and contract lifecycle management.
  • Strong financial, legal, and contractual fluency to navigate sales services agreements and deliver business-aligned outcomes.
  • Exceptional ability to communicate complex category strategies, influence senior stakeholders, and manage change across functions and regions.
  • Ability to leverage spend analytics and benchmarking to inform category strategies and identify value opportunities.
  • Understanding of regulatory landscapes and ability to navigate and manage compliance requirements.
  • Ability to partner closely with Legal, Compliance, Cybersecurity, and Regulatory Affairs.
  • Strong contractual and regulatory navigation skills for healthcare technology agreements.

Nice To Haves

  • Familiarity with procurement platforms such as Ariba, ERP systems, and advanced analytics tools for decision-making and process automation.
  • Familiarity with compliance frameworks such as 21 CFR Part 11, GxP, HIPAA, and GDPR.
  • Extensive experience with and knowledge of the global vendor landscape supporting clinical trials, including CROs, SMOs, AMCs, and CRO-adjacent vendors.
  • A track record of driving innovation in category strategy development, supplier engagement models, and internal stakeholder partnerships.

Responsibilities

  • Lead category management and global category strategy for Full-Service CRO, supporting fully outsourced clinical trials across ClinPharm, Phases I–IV, observational research, and inherited studies resulting from M&A activity.
  • Partner with R&D, Clinical, Regulatory, and Compliance teams to align sourcing and supplier activity with FDA, EMA, HIPAA, and GCP standards.
  • Negotiate vendor contracts, amendments, commercial terms, rates, and discounts for fully outsourced clinical trials while balancing innovation, compliance, and risk.
  • Partner with Program Leads, Study Teams, and R&D Supplier Governance to establish and support supplier governance frameworks, drive delivery and performance, and resolve issues effectively and promptly.
  • Monitor market trends and intelligence, including evolving digital health regulations, and incorporate compliance, quality, and risk mitigation into sourcing strategies.
  • Provide strategic oversight of the Full-Service CRO category and sourcing, ensuring category strategies align with Amgen’s evolving business needs and broader organizational objectives.
  • Facilitate collaboration among cross-functional teams and regional stakeholders, ensuring procurement strategies meet organizational needs and are implemented effectively.
  • Ensure procurement activities supporting Full-Service CRO comply with regulatory, contractual, and operational risk requirements.
  • Partner with Legal, Compliance, Data Privacy, and Cybersecurity teams on risk oversight and mitigation strategies and alignment with best practices.
  • Collaborate with Global Procurement colleagues and stakeholders on complex CRO MSA and amendment negotiations, and support study-level agreements and purchase orders as needed.
  • Provide guidance and ensure appropriate processes and frameworks are in place for RFPs, supplier evaluations, and contract development.
  • Activate Procurement resources and facilitate delegation of sourcing activities to advance category priorities, manage stakeholder expectations, and mitigate risk on behalf of Amgen.
  • Analyze internal demand, external market data, spend, and specifications to create category plans aligned with business objectives and sourcing and cost-reduction initiatives.

Benefits

  • Retirement and Savings Plan with company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
  • Career development opportunities
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