Global Benefits Manager

Business Wire•San Francisco, CA

1d•$135,000 - $140,000•Hybrid

About The Position

The Global Benefits Manager leads the strategy, design, analysis, and administration of Business Wireâ€™s global benefits and leave programs, while also providing direct leadership and oversight to the benefits team. This role is responsible for driving scalable, compliant, and employee-centric programs across multiple regions, while fostering a high-performing, collaborative team environment grounded in accountability, sound judgment, and clear, empathetic communication. The Global Benefits Manager serves as a subject matter expert in benefits and leave, ensuring operational excellence, compliance, and strong vendor partnerships. This individual collaborates cross-functionally with People & Culture, Finance, Legal, and external partners to deliver high-impact programs that align with business goals and employee needs, while handling sensitive matters with discretion and strong professional judgment. Candidate Must be able to be in the office 2-3 days a week.

Requirements

8â€“10+ years of progressive experience in global benefits and leave administration, including team leadership and people management
Bachelorâ€™s degree or equivalent experience
Experience with Workday Benefits (e.g., Open Enrollment, life events, integrations); configuration and reporting capabilities are a plus
Proven experience managing global benefits programs across multiple regions (e.g., US, EMEA, APAC)
Deep knowledge of leave of absence programs and applicable regulations (e.g., FMLA, ADA, state and international leave laws)
Strong leadership and people management skills, with the ability to coach, develop, and motivate team members
Exceptional communication skills, with the ability to convey complex information clearly and with empathy to diverse audiences
Demonstrated sound judgment and discretion, particularly when managing sensitive or confidential employee matters
Strong analytical and financial acumen with advanced Excel skills (e.g., modeling, pivot tables, data analysis)
Proven ability to manage vendors and influence stakeholders at all levels of the organization
Strong project management skills with the ability to manage multiple priorities and meet tight deadlines
High level of initiative, problem-solving capability, and attention to detail
Customer service-oriented mindset with a focus on delivering a positive and supportive employee experience

Nice To Haves

PHR/SHRM certification preferred

Responsibilities

Manage global benefits and leave programs, including health & welfare benefits, 401(k) retirement plans, and wellbeing initiatives, ensuring ongoing administration, compliance, and vendor performance
Provide day-to-day oversight of benefits administration, including directing team activities, monitoring service delivery, and ensuring high-quality employee experience
Provide direction, oversight and mentorship for the Benefits team by supporting a cooperative atmosphere and promoting a culture of high performance, accountability, constructive dialogue, collaborative problem-solving
Ensure clear, proactive, and empathetic communication of benefits programs and changes to employees, managers, and stakeholders at all levels
Exercise sound judgment in the administration of benefits and leave programs, particularly when handling sensitive or complex employee situations
Stay current on federal, state, and international regulations and market trends to ensure compliance and competitiveness across all geographies
Own and optimize Workday Benefits functionality, including testing, audits, and ongoing system enhancements
Lead end-to-end Open Enrollment process, including vendor coordination, employee communications, testing, and post-enrollment audits
Manage and analyze benefits data, including enrollment, utilization, and cost trends; provide actionable insights and recommendations to leadership
Conduct regular audits and reconciliations to ensure accuracy of benefits administration, payroll integration, and vendor billing
Perform financial and cost-benefit analysis for new and existing programs; evaluate ROI and recommend improvements
Manage relationships with benefits vendors and brokers, including performance oversight, renewals, and service delivery
Serve as a subject matter expert, advising HRBPs, managers, and employees on benefits and leave programs
Drive continuous improvement by identifying process gaps, conducting root cause analysis, and implementing scalable solutions
Support internal and external audits; manage remediation plans and ensure timely resolution of findings
Partner cross-functionally to ensure seamless integration of benefits with payroll, HRIS, and broader People programs
Assist with Total Rewards programs including Annual Merit & Bonus Programs, and Radford Surveys