Global Banking Innovation Development Program Manager

JPMorgan Chase & Co.•Plano, TX

11h

About The Position

As a Global Banking Innovation Development Program Manager within the Innovation Development Program (IDP) Management team, you are responsible for supporting the execution of the Analyst Program, which hires, develops, and exposes recent college graduates to exciting areas of product management and product operations across the firm. The role includes coaching analysts and partnering with senior stakeholders and other key constituents across the business. Close collaboration with specialists in Human Resources, Finance and Business Management, and Business Operations is essential to successfully deliver the Analyst Program. The program you will help manage is focused on building the next generation of end-to-end product professionals by creating a long-lasting, positive impact and developing innovative solutions to complex problems for Global Banking domestic and international clients.

Requirements

2+ years post-college experience in program/project management, HR, or event coordination/support, or related experience
Advanced Microsoft Office skills, especially Excel and PowerPoint/Pitch Pro
Excellent project planning, management, teamwork, and influencing abilities
Comfortable with data analysis in Excel; and dashboard/reporting tool experience
Strong communication and interpersonal skills for cross-level collaboration
Excellent organizational skills; able to manage multiple tasks concurrently
Able to lead meetings and conference calls
Skilled at building internal networks and navigating business lines
Self-starter, able to work independently
Strong attention to detail and accuracy
Strong problem-solving, analytical skills, and ability to propose solutions

Nice To Haves

Strong understanding of Project Management
Strong understanding of Performance Management, Training, and Learning & Development
Strong understanding of Product Management
Strong understanding of learning principles and training design
Strong understanding of technology and the technology landscape

Responsibilities

Assist senior program manager with daily program activities (onboarding, recruiting, training, rotations, placement)
Ensure a best-in-class experience for analysts, interns, and fellows to meet talent pipeline goals
Strategize with Program Management Team (PMT) on program improvements and enhancements
Develop presentations, summaries, and materials for senior executives
Plan and execute program receptions and networking events
Coordinate communications, logistics, enrollment, rosters, lodging, travel, and assignments
Support partnerships with directors, leaders, and vendors for learning and development programs
Manage classroom logistics (space, technology, catering, materials, A/V, seating, signage)
Track and maintain program materials and calendars (course content, exams, SharePoint, events)
Monitor, report, and analyze key metrics and feedback for early talent programs
Prepare and distribute executive reporting materials and ensure timely, accurate information delivery