Global Assist Specialist

Alston & Bird•Atlanta, GA

9d•Remote

About The Position

As a Global Assist Specialist, you will be part of a team that delivers TOP ECHELON support to A&B employees and its clients. Candidates who apply should be eager to develop and apply the highest standards of excellence, must be highly organized and be attentive to detail on all assigned tasks. Candidates will be working with a wide spectrum of individuals and is expected to maintain open and professional communication. Candidates must demonstrate flexibility in their work schedule to meet the needs of the department when additional support for projects and/or overtime is required. The hours of this remote position will be Thursdays from 12:30 p.m. to 10:00 p.m. and Saturdays and Sundays from 7:00 a.m. to 5:30 p.m. This schedule is subject to change based on the operating needs of the firm.

Requirements

Ability to understand procedures and instructions specific to the area of assignment as would be acquired during four years of high school.
2-5 years of experience in a related environment.
Exceptional organization and time management.
Effective and courteous communication across all levels.
Strong commitment to client service and team collaboration.
Ability to prioritize and manage multiple deadlines efficiently in a fast-paced environment.
High level of clerical accuracy and attention to detail.
Adaptability to changing priorities and workflow demands.
Work rapidly and accurately to produce high-quality deliverables.
Advanced proficiency in Microsoft Office and firm technologies.

Nice To Haves

Associates or bachelor’s degree is not required but preferred.

Responsibilities

Providing professional, courteous, and helpful service to A&B employees and its clients.
Creating and revising documents, which includes proofing work to ensure there are no grammar, punctuation or spelling errors.
Converting documents to/from various formats.
PDF to Word conversions, which includes formatting and applying styles using DocXtools.
Generating Table of Contents and/or Table of Authorities.
Transcribing various formats of audio files utilizing the Philips SpeechExec software.
Generating document comparisons with the use of Litera Compare.
Proofreading documents and apply redlining to suggested changes.
Editing documents using track changes.
Inserting cross-references and marking defined terms in documents.
Applying bates labels, headers and footers, and bookmarks to PDFs.
Preparing mail merge letters/labels and other documents.
Producing flow charts, tables, spreadsheets, and presentations.
Duplicating and creating CDs/DVDs/thumb drives and labels as needed (i.e., portable storage requests).
Manage assigned tasks in Ivanti ITSM as directed by the Workflow Coordinator.
Log and assign incoming work in Ivanti ITSM during the Workflow Coordinator’s absence.
Notary Services as needed.