Global Alliance Operations Lead

VML/WPP Enterprise Solutions•Kansas City, MO

3d•$60,000 - $140,000•Remote

About The Position

WPP Enterprise Solutions is seeking a leader to manage its alliance program, ensuring a cohesive and unified approach across all partner alliances, regional leadership, and specialty companies. This role is crucial for presenting a 'one company' image to clients and partners, regardless of which entity is performing the work. The Enterprise Solutions unit is a significant part of WPP, with substantial revenue and a broad client base across many markets. The Alliances function is relatively new and is being actively developed, requiring a leader who can establish consistent processes and standards as the program expands.

Requirements

Seven or more years combining program or business operations, chief-of-staff work, and cross-functional coordination, ideally supporting a senior executive or a matrixed function inside a professional services, technology, agency or consulting organization.
Demonstrated ability to drive consistency and accountability across a matrixed structure of direct reports, dotted-line resources and third-party or specialty-company partners without formal authority over most of it.
Hands-on fluency with Salesforce, or an equivalent CRM, as a pipeline and reporting tool.
Demonstrated experience running executive-facing cadences and materials — internal QBRs, steering committees, leadership reviews — end to end, including prep, facilitation support and follow-through.
Comfort working across a global, matrixed organization, including direct experience coordinating with or supporting teams in more than one region.
Strong written and visual communication skills; able to turn ambiguous, in-progress work into materials a senior executive can present without heavy rework.

Nice To Haves

Experience inside a technology alliance, partnership or channel function.
Experience building or scaling a small team from the ground up.
Experience working with or managing outsourced, specialty-agency or joint-venture resources.
Prior chief-of-staff, business-operations or program-management experience supporting a functional leader through a period of active scaling.
Experience with partner ecosystem tools — Salesforce Partner Relationship Management, Google Cloud Partner Advantage, Microsoft Partner Center, AWS Partner Central — as a systems administrator or power user.
Willingness to travel to support regional teams and key partner moments.

Responsibilities

Run the Alliances program day-to-day on behalf of the Chief Alliance Officer.
Manage the leadership and governance cadence across all partner alliances and the Industry & Partner Solutions Commercialization Lead.
Oversee the creation of materials representing the function upward to senior leadership.
Manage the internal QBR process for every alliance.
Ensure the systems of record, starting with Salesforce, make partner pipeline visible and trustworthy.
Build and lead a small team of direct and dotted-line resources.
Set the standard operating model that every alliance lead, regional cross-alliance lead, and specialty company resource works against.
Define and operate new-business handoff points between partners/regions and delivery engagements.
Bring Specialty Company resources into the same operating rhythm, reporting standard, and client-facing narrative as WPP’s own alliance teams.
Coordinate with Partner Marketing Leads on partner-facing marketing, campaigns, and executive moments.
Coordinate the training and certification calendar across all nine alliances.
Surface and resolve operational friction within the alliance structure.
Act as the connective layer between Regional Cross-Alliance Leads and partner-specific regional resources.
Identify where global processes need regional or specialty-company variants.
Build and maintain regional relationships to ensure data flows into central systems.
Represent regional and specialty-company context into Alliances leadership planning.