Global Air Freight Operations Manager (Flex)

UPS Supply Chain Solutions•US - UPS MI OH FACILITY (OHURB), MI
•Remote

About The Position

This position serves as the Global Freight Forwarding (GFF) Solutions and Implementation Manager, supporting the development and execution of customized Freight Forwarding solutions for Healthcare customers. A strong understanding of Global Freight Forwarding operations is essential, as the individual will partner closely with Sales to design tailored General Cargo and Cold Chain transportation solutions across both Air and Ocean freight services. Following the successful award of business, the role requires exceptional program management capabilities to lead end-to-end implementation activities and ensure the seamless onboarding of new customers. The successful candidate will be accountable for delivering a positive customer experience, coordinating cross-functional teams, and driving the successful launch and operational stabilization of new business opportunities.

Requirements

  • Strong Project Management Skills
  • Global Freight Forwarding experience
  • Knowledge of Cold Chain Pharma to build custom Healthcare Solutions
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

  • Develop and execute customized Freight Forwarding solutions for Healthcare customers.
  • Partner with Sales to design tailored General Cargo and Cold Chain transportation solutions across Air and Ocean freight services.
  • Lead end-to-end implementation activities for new business.
  • Ensure seamless onboarding of new customers.
  • Deliver a positive customer experience.
  • Coordinate cross-functional teams.
  • Drive the successful launch and operational stabilization of new business opportunities.
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