Global Account Manager - Energy, Resource, and Marine
About The Position
In this role, you will be responsible for client retention, contract negotiation, implementation, and business consolidation, sales of products and services, financials (budgets, billing, payment, and profitability), business planning and reviews, and establishing relationships with key decision-makers in multiple regions, staff development, business continuance and escalation of operational issues. As a Global Account Manager, you will develop a truly global travel program with your client, implement a Global Business Plan to establish, achieve and measure the business objectives of the global travel program, manage Global Program Management team and provide coaching and mentoring, establish and maintain relationships with key customer decision-makers, explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation, and oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met.
Requirements
- Prior travel management company working on an Energy, Resource, or Marine account with a solid understanding of Crew Travel
- Account management experience required
- Extensive business travel industry experience
- Solid Regional or Global Program Management experience
- Experience in implementing and managing large market/global clients
- Ability to travel when needed
Responsibilities
- Develop a truly global travel program with your client
- Implement a Global Business Plan to establish, achieve and measure the business objectives of the global travel program
- Manage Global Program Management team and provide coaching and mentoring
- Establish and maintain relationships with key customer decision-makers
- Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation
- Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met
Benefits
- Flexible working hours
- work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you
- mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
