Global Account Manager

Henny PennyRemote - Texas, TX
Onsite

About The Position

The Global Account Manager is responsible for managing, protecting and growing revenue through the sale of Henny Penny products and services to one or more of our current global account customers. We are a global company that creates remarkable experiences through people, products, and food. We offer a rewarding People First culture that values relationships, trust, and taking the long view. Henny Penny was named the 2021 Dayton Business of the Year.

Requirements

  • Bachelor (Other) or equivalent experience Required
  • 4+ years proven sales experience, preferably in the food service equipment industry required
  • Proven success in negotiating and closing business
  • Strong verbal and written communication skills including the ability to present to an executive-level audience and to audiences in different countries and time zones.
  • Ability to effectively partner and collaborate across teams
  • Proficient in negotiating techniques and demonstrated ability in customer negotiations
  • Understanding and expertise in computer hardware and software including Windows XP, Excel, Outlook, PowerPoint, Word, and the Internet
  • Ability to travel up to 50% of the time including nights and weekends
  • Ability to lift/carry laptop, IPad and other sales materials up to 25 lbs.

Responsibilities

  • Meets or exceeds annual sales goals
  • Identifies and targets revenue/growth opportunities within the global account; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities. This includes anticipating problems and opportunities and identifying a solid penetration strategy to hit sales goals.
  • Maintains trusted relationships with the key contacts within the account globally or in assigned AOW.
  • Works with customer and within Henny Penny to ensure customer concerns and/or questions are addressed appropriately and in a timely manner
  • Identifies key contacts and decision makers within the customer organization and develops strong relationships with those contacts
  • Able to independently meet with key customer contacts, owns the relationship within the assigned area of the world (AOW) and is responsible for the overall health/status of the relationship in that AOW
  • Works closely with distributors and Regional Sales Managers to assure proper customer experience is provided in assigned AOW.
  • Provides customer feedback to other parts of the organization (i.e. customer service, technical service, product, marketing, etc.) regarding product and service issues
  • Demonstrates an in-depth understanding of Henny Penny products and solutions including the ability to articulate competitive differentiators and our value proposition
  • Demonstrates in-depth knowledge of our competitors and has in-depth understanding of competitive products in the market
  • Has in-depth knowledge of the food service/restaurant industry
  • Works collaboratively with other sales team members and cross functionally with other departments such as Marketing, Engineering, Product Strategy, etc.
  • Consistently uses sales tools, particularly CRM, to improve customer relationships, streamline processes, boost revenue, and provide visibility for informed decision making.
  • Consistently models the Company values and expected behaviors.
  • Other duties as assigned.

Benefits

  • Employee stock ownership plan (ESOP) program
  • Annual company performance bonus
  • Defined career paths
  • Professional development opportunities
  • Tuition reimbursement
  • Unlimited free access to LinkedIn Learning courses
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • PTO
  • Paid holidays
  • Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
  • 24/7 fitness center with a wide variety of cardio and strength training equipment
  • Department outings
  • Holiday parties
  • Annual company-wide Thanksgiving Dinner
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