Walser C&G Bloomington Glass Administrator
About The Position
Join Walser Collision & Glass, an affiliate business of the Walser Automotive Group! We are experts in all issues relating to autobody, dent, and glass repair. Our staff has access to state-of-the-art facilities and equipment to provide the best service and repairs in the Twin Cities! We have a great reputation with a strong customer base, which means we are never out of work. Bring your experience to a collision and glass shop that invests in its workforce and cares about the work we produce! As an affiliate company of Walser Automotive Group, C&G Employees have access to top ranking benefits through Walser such as PTO, Maternity-Paternity-Adoption Leave, Pet Insurance, Medical & Dental Insurance, 401k, and so much more! As an affiliate business, C&G employees have the benefit of a small close knit shop environment with access to competitive, comprehensive benefits through our parent company, Walser Automotive Group.
Requirements
- Formal training in office procedures and office equipment
- Knowledge of computers; preferably Microsoft office
- Ability to communicate accurately and clearly both orally and in writing
- Must be customer service oriented
- Must have a friendly, upbeat, and energetic phone demeanor
- Must have superior organizational skills and accuracy
- Excellent problem solving skills
Responsibilities
- Maintain electronic and hard copy filing system
- Perform data entry and scan documents
- Answer calls from customers regarding their inquiries
- Prepare and modify documents including correspondence and emails
- Coordinate and maintain clients records
- Create and modify various documents using Microsoft Office & Glass Software
- Answer phones promptly and use good judgment to prioritize
- Work with customers to determine the best method of payment (i.e. insurance, cash, third party responsible, etc.)
- Assist dealerships with vehicles glass replacement, warranty, and/or lot damage
- Embrace and exhibit Walser CORE values
- All other duties, tasks and/or projects as assigned
Benefits
- PTO
- Maternity-Paternity-Adoption Leave
- Pet Insurance
- Medical & Dental Insurance
- 401k
- Medical, Dental, Vision coverage & HSA/FSA
- Paid Parental Leave (Maternity, Paternity, Adoption)
- Adoption Assistance Program
- Life Insurance and 401K with Employer Match
- Pet insurance and Employee discounts
- Access to our Employee Resource Groups, such as: Women of Walser and Drive with Pride and Asian Hmong Alliance
- The opportunity to volunteer through the Walser Foundation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
