GIS Technician

American Water•Norristown, PA

3h•Hybrid

About The Position

American Water is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn , Facebook , X and Instagram . This position is a hybrid position with 3 days in the office and 2 days remote. Work hours are Monday to Friday 8:00 a.m. to 4:30 p.m. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Requirements

Demonstrated basic computer literacy and competence.
Excellent written and oral communication skills.
Demonstrated time management skills; ability to handle multiple projects and deadlines.
Knowledge of personal computing and Windows based software applications such as Windows, Microsoft Word and Excel; and internet skills.
Ability to learn and understand the basic water and wastewater network structures.
Ability to learn Esri ArcGIS suite of Products, specifically ArcMap and/or ArcGIS Pro with a focus on creating and editing GIS data.
Associate’s degree or related experience.
0-2 years’ experience with GIS and/or related course work.

Nice To Haves

Ability to learn and understand the basics of water and wastewater network structures and apply learned knowledge when creating and maintaining American Water GIS data.
Ability to learn and understand how to interpret and process a variety of source GIS inputs, to include GNSS data, construction as-builts (CAD and/or PDF), field sketches / comments (web submitted, paper, and/or verbal), and tabular data.
Ability to review and identify missing, incorrect, or questionable input source GIS data, as well as identify and repair quality issues within existing GIS data.
Continue to develop expertise in GIS.
Participates in workshops, training, or vendor presentations introducing new/evolving GIS technology.
Adhere to and support standard operating procedures and GNSS best practices.
Proactively provide active feedback to state GIS lead, as well as providing and soliciting input and feedback from other team members.

Responsibilities

Ensuring GIS network data is complete, accurate and current by using standard operating procedures and GIS editing best practices to proactively gather, interpret and process edits from a variety of sources.
Using GIS to create and maintain spatial and attribute data following standard operating procedures and GIS editing best practices.
Assisting in the development of GIS standard operating procedures and best practices.
Participating on user committees within AW for sharing GIS expertise.
Performing other related duties as assigned.