GIS Supervisor - Data Management

Portland General Electric•Portland, OR

About The Position

PGE is seeking a GIS Supervisor to lead the data management function within its GIS team and maintain and improve the integrity of the company’s geospatial data. The position is accountable for enterprise production GIS data used by employees and integrated systems across PGE. The supervisor leads GIS analysts responsible for pre- and post-construction mapping, GIS technicians performing specialized data maintenance and correction, and contracted personnel handling mapping and QA/QC work. The role oversees daily team activities, sets priorities, coordinates work across teams, and makes decisions under established policies and procedures with guidance from the GIS Manager. The supervisor develops team training and job aids, promotes geospatial awareness, and focuses on process performance and data quality. The role collaborates with business stakeholders and cross-functional teams to advance objectives, improve geospatial data management processes, and increase operational efficiency. The supervisor leads projects and initiatives in geospatial operations, data quality, process improvement, vendor and financial management, resourcing, and employee development. Work is performed in an office environment and includes regular computer use and frequent driving or travel within the service territory. The position may require long or variable hours, shift and on-call schedules, work during severe weather, and assistance during company emergencies.

Requirements

Bachelor’s degree in geography, computer science, engineering, business, or a related field, or equivalent experience.
Five or more years of experience in geographical information systems.
Extensive experience with ESRI software, including ArcGIS Desktop 10.8.x and ArcGIS Pro.
Demonstrated experience supervising GIS teams.
Excellent problem-solving skills and attention to detail.
Effective communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams and stakeholders.
Valid driver’s license.
Ability to work long hours and a variable schedule, report to work during periods of severe inclement weather, work a shift schedule and on-call schedule, and meet regular, reliable, predictable full-time attendance standards.
Ability to use a computer regularly for an entire work shift and to drive or travel frequently within the service territory.
Ability to meet deadlines and time-sensitive response expectations, follow accuracy standards, make and follow through on decisions, collaborate effectively, communicate and problem-solve under stress, adapt to change, process and consistently apply new information, and apply lessons from feedback and prior work situations.

Nice To Haves

Electric utility experience.
Experience with Schneider Electric ArcFM and Designer software.
Experience with Maximo as a work and asset management system.
Experience with Quickbase as a tracking and metrics tool.
Strong understanding of spatial data analysis, data management, and geospatial technologies.

Responsibilities

Supervise teams responsible for as-planned and as-built mapping, data maintenance, and QA/QC; provide daily direction, prioritize work, and ensure compliance with applicable standards and procedures.
Lead one major project or multiple moderately complex projects, including business system or process improvements, strategy implementation, training, and data cleanup.
Develop, implement, and maintain geospatial data quality metrics and service-level agreements; establish indicators for accuracy, completeness, and timeliness; monitor trends; create dashboards and reports; and implement corrective actions when performance falls below thresholds.
Partner with the GIS Manager to implement strategy, monitor production and incoming requests, and oversee request intake, prioritization, and work allocation.
Evaluate processes and recommend efficiency improvements; engage stakeholders; lead or facilitate improvement activities; assess and revise processes, practices, and policies; and establish controls to measure performance before and after implementation.
Promote collaboration within the team and across functions, advocate for geospatial services, and coordinate team activities with affected groups and system owners.
Monitor contracted work and vendor performance, delegate work, and partner with the GIS Manager on vendor strategy, contract renewals, and change orders; manage purchase orders and review monthly invoices.
Lead research and special projects focused on process improvement, data maintenance, data quality, and operational practices; serve as a subject matter expert and promote best practices.
Collaborate with business unit leaders and project sponsors to align initiatives with strategic objectives, identify dependencies and constraints, evaluate cost-effectiveness, mitigate operational or customer impacts, define objectives and scope, and support business cases and project justifications.
Support development and management of the department and managed-services contract budgets; track expenditures, review forecasts, analyze variances, monitor commitments and invoices, maintain spending projections, identify financial risks and opportunities, and recommend budget adjustments.
Implement team staffing and resource plans and partner with the GIS Manager and Human Resources on role definition, recruitment, evaluation, and selection.
Support employee professional development by advising on learning outcomes, helping create development plans, and monitoring progress.
Develop content for internal team activities, including training and job aids, and promote geospatial awareness across the business.
May perform the work of employees supervised.
Assist with storms or other company emergencies as part of the position.