GIS Mapping Technician

Great Lakes Energy • Boyne City, MI

2d • Onsite

About The Position

Great Lakes Energy is seeking a detail-oriented and technically skilled GIS Mapping Technician to help maintain and improve the geographic information systems that support our electric and fiber operations. In this role, you'll manage and update critical mapping data, process construction and as-built information, support GIS users across the organization, and help ensure the accuracy of system records used for planning, operations, and member service. You'll work closely with engineering, operations, and field personnel to maintain reliable mapping information, perform quality control reviews, and identify opportunities to improve data management processes. Your work will play an important role in supporting the safe, efficient, and reliable delivery of electric and communications services to the communities we serve. This position is based in our Boyne City office and follows a standard weekday schedule.

Requirements

• High school diploma or equivalent required.
• Competency in GIS software and database design principles and techniques.
• Knowledge of GIS applications, database management, and mapping principles.
• Ability to interpret electric and fiber construction work orders and update GIS records accordingly.
• Understanding of data quality standards and quality control processes.
• Proficiency with GIS software, database applications, and Microsoft Office (Excel, Word, and Outlook).
• Ability to develop, edit, and maintain GIS datasets and mapping records.
• Ability to adapt to evolving technology and software applications.
• Strong verbal and written communication skills.
• Ability to support technical and non-technical users with GIS-related questions and applications.
• Effective collaboration with engineering staff, field personnel, vendors, and internal stakeholders.
• Strong analytical, troubleshooting, and critical thinking skills.
• Ability to maintain accurate records and perform quality control reviews.
• Strong organizational and time management skills.
• Commitment to accuracy, continuous improvement, and customer service.

Nice To Haves

• Bachelor's degree in Geographic Information Systems or a related field and one or more years of experience.
• Experience with utility mapping and electric distribution system GIS preferred.
• Experience identifying opportunities to automate data collection, integration, and updates.
• Ability to train and assist GIS users as needed.

Responsibilities

• Manage and update critical mapping data.
• Process construction and as-built information.
• Support GIS users across the organization.
• Ensure the accuracy of system records used for planning, operations, and member service.
• Work closely with engineering, operations, and field personnel to maintain reliable mapping information.
• Perform quality control reviews.
• Identify opportunities to improve data management processes.
• Review electric and fiber construction work orders and process as-built information into the Geographic Information System (GIS).
• Verify data accuracy and maintain mapping records.
• Ensure GIS databases remain aligned with company standards and operational requirements.
• Interpret construction and engineering documents.
• Update GIS and Customer Information System (CIS) records.
• Collaborate with engineers, field personnel, and other departments to maintain accurate mapping information.
• Assist users with GIS applications and troubleshoot mapping issues.
• Identify opportunities to improve data collection and automation processes.
• Provide technical support and information to both technical and non-technical users regarding electric distribution or fiber facilities.
• Conduct field verification activities to confirm facility locations and ensure mapping accuracy.
• Develop GIS datasets.
• Coordinate database updates.
• Respond to user requests.
• Research new GIS technologies and best practices.

Benefits

• Comprehensive health insurance
• Generous paid time off (PTO)
• Wellness program (supports physical, financial, and mental well-being)
• Life insurance
• Short-term and long-term disability insurance
• Parental leave benefits (two weeks of paid leave for moms and dads)
• Adoption assistance (up to $2,000 for related expenses)
• Investment in training and development (advancing education, learning new skills, job shadowing)
• Retirement savings plans (traditional pension and 401(k) option)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED