Gift Shop Coordinator (PT)

NORTH ARKANSAS REGIONAL MEDICAL CENTER•Harrison, AR

2d•Onsite

About The Position

Join Nightingale’s Gift Shop at North Arkansas Regional Medical Center (NARMC) and play a meaningful role in supporting patients, families, staff, and our community. As a Gift Shop Coordinator, you’ll manage daily retail operations while partnering with volunteers and auxiliary members to create a welcoming, well-organized shopping experience. This role is ideal for someone who enjoys organization, customer service, and contributing to a mission-driven healthcare environment. About Us North Arkansas Regional Medical Center (NARMC) is a community-focused healthcare organization committed to compassionate care, service excellence, and improving the health of those we serve. We value teamwork, integrity, and community engagement, and we strive to create a supportive workplace where employees feel valued and empowered. Job Summary The Gift Shop Coordinator oversees the daily operations of Nightingale’s Gift Shop, including inventory control, product ordering, financial tracking, volunteer coordination, and customer service. This role supports hospital auxiliary efforts and contributes to a positive experience for patients, visitors, and staff.

Requirements

High school diploma or GED
Strong organizational skills and attention to detail
Experience in retail, inventory management, customer service, or cash handling
Ability to balance sales, handle cash, and maintain accurate financial records
Excellent communication skills and ability to work with volunteers and staff
Ability to read, write, speak, and understand English
High school education or GED required with emphasis in business and office occupations
Strong organizational skills with attention to detail.
Experience in retail, inventory management, or customer service is highly desirable
H.S. Diploma, GED, or equivalent knowledge / experience is required.
Strong organizational skills and ability to manage multiple tasks efficiently.
Comfortable handling financial transactions and balancing books.
Excellent communication skills with the ability to work well with volunteers, auxiliary members, and staff.
Ability to manage inventory, place orders, and track deliveries.
Ability to read, write, speak and understand English.

Nice To Haves

Associate degree
Experience operating a point-of-sale (POS) system
Experience working with volunteers or auxiliary organizations
Associate degree
Experience operating a point-of-sale (POS) system and handling cash.

Responsibilities

Manage daily gift shop operations, including opening and closing procedures and securing the store
Monitor inventory levels, place orders, track deliveries, and maintain accurate inventory records
Coordinate with vendors and suppliers to ensure timely product availability
Balance daily sales, reconcile cash, and maintain accurate financial records
Prepare and submit monthly reports on sales performance, inventory, and financial activity
Collaborate with auxiliary members on promotions, special events, and seasonal sales
Work with the Volunteer Services Coordinator to support volunteer scheduling and engagement
Provide excellent customer service to patients, visitors, and staff
Maintain a clean, organized, and visually appealing retail environment
Plan and promote sales events and seasonal merchandise displays
Monitor inventory levels, track product usage, and ensure stock is adequate for customer demand. Order new stock, track deliveries, and maintain accurate records.
Work with suppliers to place orders and ensure timely delivery. Maintain an organized inventory system and attractive product displays.
Balance books daily, record sales, track cash flow, and ensure financial accuracy. Handle cash and reconcile sales transactions.
Collaborate with hospital auxiliary members for special events, promotions, and sales. Work with the Volunteer Services Coordinator to manage volunteer schedules.
Provide exceptional service to patients, visitors, and staff, assisting with product selection and offering recommendations.
Plan sales events, create attractive displays, and promote seasonal items to encourage sales.
Ensure the shop is clean, organized, and visually appealing at all times.
Assist with opening and closing procedures, secure the store, and maintain organized records for reporting.
Prepare and submit monthly reports summarizing sales, inventory, and financial performance.