Gift Shop Clerk

Medieval Times Dinner & Tournament•Schaumburg, IL

1d•Onsite

About The Position

Medieval Times is looking for enthusiastic RETAIL SALES CLERKS to join our dynamic team in maintaining outstanding customer service while selling retail items and photos. This role involves greeting customers, assisting them with merchandise and photos to enhance their Medieval Times experience, and ensuring a fun and great guest experience.

Requirements

Positivity, enthusiasm, and big smiles!
Ability to process information through computer system
Ability to count money and make change
Ability to proactively engage guests in making a sale
Ability to effectively communicate with Management, Team Members and Guests
Ability to read, count, and write to accurately complete all documentation
Physical ability to stand, walk, and walk up and down stairs during assigned shifts.
Physical ability to lift up to 40 lbs.

Nice To Haves

High school diploma preferred
Great 1st job opportunity, no experience necessary, just an outgoing personality with a passion for guest service.

Responsibilities

Greets customers and ascertains each customers’ wants or needs
Assists guests in enhancing he excitement of their Medieval Times experience.
Has fun while delivering a great guest experience!
Answers questions regarding merchandise and pricing
Describes options for taking and purchasing photos
Uses camera to take both staged and candid photos of guests
Sells retail items and photos to guests in the arena
Assists in monthly and quarterly physical inventory of merchandise
Maintains knowledge of current sales and promotions, policies regarding payment and exchanges
Follows Medieval Times cash handling policies
Arranges and displays merchandise to promote sales
Performs additional duties as assigned