Gift Shop Clerk
About The Position
This role involves assisting guests with purchases and needs in the gift shop, maintaining merchandise displays, conducting inventory, rotating stock, and assisting with ordering to prevent overstock and stock-outs. The clerk is responsible for informing management about low supplies and addressing guest concerns. Strict adherence to company policies, procedures, and compliance requirements is expected. The position also focuses on promoting positive public/employee relations and maintaining a clean, safe work environment. Attendance and adherence to policies are crucial, with a requirement to call 24 hours in advance if ill. The clerk will record guest comments, refer customers to managers when necessary, attend meetings, and assist with other projects as directed. Duties are subject to change, and hours are determined by a 24-hour schedule. The role serves as an outstanding example and credit to Downstream Casino Resort.
Requirements
- Must meet attendance guidelines.
- Must adhere to regulatory, departmental, and company policies.
- Must call 24 hours in advance if ill.
- Must attend all necessary meetings.
- Must be able to assist in other projects, as directed.
Nice To Haves
- Outstanding example of and a credit to Downstream Casino Resort.
Responsibilities
- Assist with guest purchases and needs.
- Display merchandise neatly and in proper order.
- Conduct inventory, rotate stock, and assist with ordering, preventing overstock, and stock-outs.
- Inform manager in a timely manner when supplies are low.
- Assist with and help guest concerns or situations.
- Ensure strict adherence to all company and departmental policies and procedures. Adhere to Purchasing, HR, and compliance requirements.
- Promote positive public/employee relations.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
- Inform the manager, as necessary.
- Call 24 hours in advance if ill.
- Record guest comments or complaints, referring customers to managers, as necessary.
- Attend all necessary meetings.
- Assist in other projects, as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
