Gift Shop Clerk
About The Position
Under the direction of the Gift Shop Manager, the Gift Shop Clerk is responsible for day-to-day activities of the Gift Shop. Responsible for cash and credit card retail sales transactions using TAM cash register and reconciliation of daily receipts. Responsible for open and close of gift shop as necessary. Responsible for managing customer requests and complaints in a fast and courteous manner. Responsible to order flowers and prepare carnation bud vases and bows for display in flower cooler. Support volunteer operation and provide excellent customer service. Assist with merchandise control and display as well as gift wrapping items upon request. Assist in maintaining the cleanliness and neatness of the Gift Shop and stockroom. Assist with pricing merchandise and replenishing merchandise as needed. Attend workshops, department meetings and collaborate on special team projects. Answer incoming phone calls, complete phone orders and deliver to information desk. Proficient with the TAM POS (Point of Sale) cash register. Maintain customer satisfaction by displaying exceptional customer service at all times.
Requirements
- High School Diploma or equivalent required.
- Must be mature and demonstrate good judgment.
- Must communicate effectively.
- Must be honest and trustworthy.
- Must present a professional image.
- Competent in use of cash register.
Nice To Haves
- Five years of retail experience preferred.
Responsibilities
- Responsible for day-to-day activities of the Gift Shop.
- Responsible for cash and credit card retail sales transactions using TAM cash register and reconciliation of daily receipts.
- Responsible for open and close of gift shop as necessary.
- Responsible for managing customer requests and complaints in a fast and courteous manner.
- Responsible to order flowers and prepare carnation bud vases and bows for display in flower cooler.
- Support volunteer operation and provide excellent customer service.
- Assist with merchandise control and display as well as gift wrapping items upon request.
- Assist in maintaining the cleanliness and neatness of the Gift Shop and stockroom.
- Assist with pricing merchandise and replenishing merchandise as needed.
- Attend workshops, department meetings and collaborate on special team projects.
- Answer incoming phone calls, complete phone orders and deliver to information desk.
- Proficient with the TAM POS (Point of Sale) cash register.
- Maintain customer satisfaction by displaying exceptional customer service at all times.
Benefits
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
- health savings account & flexible spending account for childcare
- life insurance
- short-term and long-term disability
- professional development
- discounts to on-campus dining
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
