Gift Shop Attendant- SEASONAL

Ocean Place Resort & Spa•Long Branch, NJ

2d•Onsite

About The Position

The Gift Shop Attendant at Ocean Place Resort & Spa provides exceptional customer service by warmly welcoming guests and efficiently processing transactions at the hotel’s gift shop. This role requires a courteous and informative approach to all guest interactions, ensuring a positive shopping experience. This role is a seasonal position with the date range 5/15/26 - 10/5/26.

Requirements

Previous experience as a cashier or in a related retail position is strongly preferred.
High school diploma or equivalent is preferred.
Professional appearance and demeanor at all times.
Strong basic math skills with the ability to accurately process cash transactions.
Effective verbal and written communication skills to interact with guests and staff.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Availability to work both Friday and Saturday shifts, with rotating Sundays and 2-3 mid-week shifts each week.

Responsibilities

Greet guests warmly and provide courteous, informative, and thorough service at all times.
Accurately process cash and credit transactions, issuing receipts and providing correct change.
Maintain up-to-date knowledge of hotel services and local attractions to respond effectively to guest inquiries.
Perform additional duties as requested by management.
Ensure the security and accuracy of the cash bank throughout shifts.
Stock the convenience store and front desk gift shop consistently and maintain cleanliness of these areas.
Resolve customer complaints promptly and professionally.