Gift Shop Assistant

Lexington Medical Center • West Columbia, SC

78d

About The Position

The Gift Shop Assistant helps the Gift Shop Manager with the overall operation of the gift shop. The role supports shop operations, including sales and cash control, merchandise and stockroom upkeep, displays, and customer service. The assistant may be responsible for weekend and night operations, training volunteers or staff assigned to those shifts, and supporting the Auxiliary as requested.

Requirements

• High school diploma or equivalent.
• Ability to function in a team environment and provide excellent customer service.
• Computer experience.
• Good communication skills and ability to understand written and oral communications.

Nice To Haves

• Knowledge of a Point of Sale system.

Responsibilities

• Report to work on time and ready for the shift, and be available to substitute on short notice.
• Handle gift shop operations on weekends and nights, including cash receipts and stock, opening and closing the store, preparing registers, and addressing customer concerns.
• Maintain knowledge of merchandise locations and prices in the shop and stockroom.
• Process sales while maintaining cash control, including special sales, credit cards, payroll deductions, discounts, exchanges, and refunds.
• Prepare payroll deduction and credit card tickets and coins for deposit when working nights and weekends.
• Orient and train volunteers or staff assigned to weekend shifts on policies and procedures.
• Check stock needs and replenish merchandise with like or similar items.
• Assist with designing attractive displays and organizing the stockroom.
• Unpack and price merchandise for sale.
• Dust and clean displays.
• Assist the manager or other authorized personnel with related duties as needed.
• Demonstrate communication skills appropriate to serving patients of varying ages.
• Assist and support the Auxiliary as requested by the manager.
• Perform other duties as assigned, including duties needed during emergencies such as fire or disaster.
• Maintain a professional and optimistic image and provide courteous, compassionate, and respectful service to patients, visitors, physicians, and coworkers in accordance with Service Excellence policy and House Rules.
• Participate in quality assessment and improvement activities.
• Respond positively to change.
• Plan and organize work to support timely and accurate departmental operations.
• Use resources cost-effectively and account appropriately for supplies and equipment.

Benefits

• Medical, dental, and life insurance benefits effective day one for benefit-eligible employees.
• Health care and dependent care flexible spending accounts.
• Eligibility to enroll in a 403(b) match plan on day one; employer matches dollar for dollar up to 6%.
• Employer-paid life insurance equal to one times salary.
• Optional supplemental life insurance with low-cost premiums, up to three times salary.
• Adoption assistance.
• Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
• Tuition reimbursement.
• Student loan forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED