Gift Processing Coordinator
One More Child•Lakeland, FL
•Onsite
About The Position
The Gift Processing Coordinator is responsible for the timely and accurate processing of gifts preparing acknowledgement letters on behalf of One More Child, and ensuring integrity and confidentiality of all data maintained in the donor CRM.
Requirements
- Experience in clerical work
- Proficient in Microsoft 365, specifically SharePoint, Word, Excel, Teams and Outlook
Nice To Haves
- High school diploma or GED
- CRM platform experience
Responsibilities
- Process all gift types from multiple systems, including, but not limited to, cash, pledges, tributes, sponsorships, convention, ACH, online, and employee
- Prepare acknowledgement letters, inserts, and envelopes for mailing to ensure all donors are thanked according to OMC standards and IRS regulations.
- Ensure donor demographic data and individual gift details are accurately entered and/or updated in CRM per gift support.
- Edit letters manually that require personalization.
- Merge donor information with acknowledgement letter.
- Separate and route acknowledgement letters for hand signature/notes as appropriate.
- Provide exceptional customer service to donor inquiries regarding gift receipts.
- Assist with general data entry of new constituents and updating constituent information to prevent duplication of records.
- Respond to requests for information in a positive and timely manner.
- Maintains inventory of branded materials related to gift processing.
- Preserve the integrity and confidentiality of all data.
- Participate actively to assure compliance in assigned areas of responsibility.
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
