Gift Processing & Data Specialist

Friends of the Children-Portland•Portland, OR

19h•Hybrid

About The Position

Friends of the Children – Portland makes a long-term commitment to youth by pairing each child with a paid, professional mentor from kindergarten through high school graduation. This 12½-year model focuses on consistent relationships and measurable outcomes in school, relationships, and well-being. Recognized as Oregon’s “Most Admired Nonprofit” for more than 10 years, we work in partnership with caregivers, schools, and communities. Role Summary The Gift Processing & Data Specialist provides database and gift-processing support in collaboration with the Development Team to meet fundraising goals. This role coordinates with the Finance Team and is responsible for detail-oriented tasks in Raiser’s Edge NXT, the use of various giving platforms, and includes timely and accurate data entry, database maintenance, and gift back-ups and acknowledgment. This role is responsible for upholding gift acceptance and pledge handling policies. This is a hybrid-remote position that generally requires 3 in-office days in Northeast Portland, Oregon, each week. This fluctuates depending on operating needs and supports after-hours and off-site events as necessary.

Requirements

Minimum of HS diploma or equivalent.
2-3 years of CRM, gift processing and related experience in a development role
Recent experience with Raiser's Edge NXT CRM, pivot tables, queries, Omatic Cloud, Power Automate, and database best practices
Demonstrated nonprofit gift services experience handling large data volumes.
Ability to take initiative and work independently. Available for occasional early morning, evening, and weekend work for events and high-volume periods.

Nice To Haves

Expertise in database queries and exports, use of AI and other emerging tools.
Experience with donation and event bidding platforms like Greater Giving.

Responsibilities

Review, verify, and process pledges, event contributions, gifts-in-kind, data imports, grants, matching gifts as well as DAF, stock, and wire transfers.
Ensure accurate gift revenue and reconciliation in collaboration with Finance team.
Update donor records and relationships based on gift information, staff communication, returned mail, and research.
Set up and maintain giving platforms, including complex event management tools.
Produce donor acknowledgement letters, receipts, pledge reminders/invoices, and giving statements. Work with frontline team for special handling.
Generate pledge reminders according to installment schedules, and alert Frontline team for additional follow up on outstanding pledges.
Provide exceptional donor-relations services with professional communications.
Respond to data requests in a timely manner.
Collaborate with Database Manager on customized campaign and forecasting dashboards.
Follow current industry best practices and maintain procedural and policy documentation.