Gift & Office Operations Associate

Pomfret School•Pomfret, CT

About The Position

The Gift & Office Operations Associate is responsible for timely gift entry, donor acknowledgments, budget expense processing, event support, and general office administration in Pomfret School’s Advancement Department. The role prepares and maintains gift and pledge records, supports donor communications and gift accounting, processes department expenses, coordinates meetings and onboarding, and assists with events and office operations. The position works in an office environment and reports to the Director of Advancement Operations.

Requirements

College degree or equivalent work experience preferred.
Knowledge of or willingness to learn relational database applications, preferably Raiser's Edge.
High level of data entry proficiency.
Proficiency with Google Workspace, Microsoft Office, and Mac operating systems.
Excellent oral and written communication skills.
Appreciation of the mission of Pomfret School.
Ability to maintain accuracy, precision, and data integrity during busy periods.
Ability to appropriately handle sensitive information and maintain donor confidentiality.
Ability to deal effectively and professionally with alumni, donors, co-workers, and the general public.
Strong organizational, administrative, and multitasking skills.

Nice To Haves

Knowledge of relational database applications, preferably Raiser's Edge.
College degree or equivalent work experience.

Responsibilities

Prepare, organize, and enter daily gifts and pledges in accordance with the school’s gift acceptance policy, CASE, and IRS standards.
Verify that donor intent is met regarding allocation, amount, and anonymity.
Generate donor acknowledgment letters, pledge reminders, and statements of giving in a timely manner.
Serve as the Advancement Office liaison to the school’s auditing firm and provide requested financial materials.
Assist in maintaining constituent biographical information, including address, phone, and employment updates.
Accurately file and maintain gift and pledge records in the electronic document management system.
Research and respond promptly to complex requests regarding gift accounting, allocation, and reporting.
Process department credit card reconciliations, travel expense reports, invoices, and voucher requests.
Manage general office operations, including ordering supplies, maintaining yearly supply inventory, and entering facilities work orders.
Coordinate internal meeting schedules, external candidate interviews, and team onboarding.
Maintain event supply inventory and provide day-of event support, including registration, nametag preparation, and attendee logistics.
Perform other duties as assigned.