GGC Retail Team Member

ALABAMA GOODWILL INDUSTRIES INCBoaz, AL
$0 - $12Onsite

About The Position

Under the direction of the Team Leader Coach or designee, the Retail Team Member assists with the day-to-day sales floor operations, providing world-class customer service, stocking shelves, completing mark-downs, rotating and displaying hardline (wares, books/media, shoes, furniture, etc.) and soft-line (apparel and linen) merchandise, essential cash register operations, and maintaining work area safety with cleanliness and orderliness.

Requirements

  • Able to use a cash register, calculator, and credit card processing machine correctly and make change accurately.
  • Able to demonstrate good judgment in recognizing items appropriate for sale.
  • Able to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
  • Able to follow instructions and comply with policies and procedures.
  • Able to listen to and understand information and ideas presented through spoken words and sentences.
  • Must be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Able to work with minimal supervision.
  • Able to develop and maintain effective working relationships with team leaders, team members, customers, and clients.

Nice To Haves

  • Preferably previous retail and/or cashier work experience.

Responsibilities

  • Ensure 100% donor and customer satisfaction.
  • Provide the retail store with essential cash register operations, excellent customer service, and sales floor functions.
  • Make eye contact and greet customers within 10 seconds upon entry and throughout the store.
  • Follow all cashier standard operating procedures and maintain accurate counts.
  • Ensure end of shift cash balancing is within standard of over/short within $5.00.
  • Adhere to all PCI compliance standards and report suspicious activity immediately.
  • Promote the shopping experience by providing superior customer service by assisting customers in locating and purchasing goods.
  • Promote shop-ability by organizing, coordinating and rotating merchandise on the sales floor, ensuring an attractive and convenient layout of the sales floor along with visual merchandising and cleanliness of the store.
  • Adhere to all store and personnel policies and procedures, follow good safety and security practices, including reporting safety hazards and injuries to the TLC or ATL.
  • Crosstrain in the production of goods as well as the sale of goods, as requested.
  • Complete hands-on and computer-based training as required and per policy.
  • Perform other duties as assigned.
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