GFC Investigations Analyst

Bank of America•Charlotte, NC

About The Position

At Bank of America, the GFC Investigations Analyst conducts financial crime investigations to identify, assess, and escalate potentially suspicious activity. The role analyzes complex customer and transaction information, evaluates risk, identifies possible financial-crime patterns, and determines appropriate next steps based on available facts and evidence. Successful candidates use professional curiosity, sound judgment, and critical thinking to reach well-supported conclusions. They document findings clearly, explain risk-based decisions, and complete work in accordance with regulatory requirements, enterprise policies, and quality standards. The position requires strong analytical skills, attention to detail, effective communication, and the ability to manage multiple investigations while producing work suitable for regulatory and independent review. Bank of America describes its culture as inclusive and supportive of teammate development and wellness. The company states that it is committed to an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs.

Requirements

  • Technical proficiency and ability to quickly learn and navigate multiple investigative systems and tools simultaneously.
  • Excellent verbal and written communication skills.
  • Ability to act with urgency and create a sense of urgency in others.
  • Problem-solving, analytical, and organizational skills.
  • Ability to act decisively and exercise good judgment.
  • Flexibility and adaptability, including the ability to handle multiple and shifting priorities.
  • Strategic thinking and willingness to participate in projects and other opportunities.
  • Motivation and a consistently positive, professional attitude.
  • Strong emphasis on identifying and managing risk.
  • Ability to work under pressure and meet deadlines.
  • Professional curiosity and an investigative mindset.
  • Strong analytical and critical-thinking skills.
  • Attention to detail and accuracy.
  • Ability to synthesize large amounts of data from multiple sources.
  • Sound risk judgment and escalation discipline.
  • Effective time management and organizational skills.
  • Knowledge of regulatory compliance and adherence to policies, procedures, and guidelines.
  • Adaptability and commitment to continuous improvement.

Nice To Haves

  • At least 1 year of experience in AML or financial crimes investigation.
  • Familiarity with transaction monitoring and case management systems.
  • CAMS certification or progress toward CAMS certification.

Responsibilities

  • Complete investigations to meet or exceed quality and production expectations.
  • Complete Suspicious Activity Reports (SARs) accurately and on time for submission to regulators and/or law enforcement.
  • Report investigation facts to senior stakeholders.
  • Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.
  • Manage the full investigation lifecycle, from initial review through documentation and resolution.
  • Gather and evaluate relevant information to support sound decisions throughout the investigative process.

Benefits

  • Affordable, competitive, and flexible benefits.
  • Support for teammates’ physical, emotional, and financial wellness.
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