Medical Care Manager (Nurse or Social Worker preferred)

Bluestone Physician Services•Minnetonka, MN

2d•$68,500 - $75,000•Hybrid

About The Position

The Geriatric Behavioral Health Care Manager is a core member of the collaborative care team, which includes Bluestone's Primary Care Providers, Nurses, Care Managers and other medical professionals. The Behavioral Health Care Manager is a patient-focused role, primarily working with a complex geriatric population and their families within their home environment (Assisted Living, Memory Care, and/or Independent Living). Additionally, this role is an expert in the field of dementia care, Alzheimer's, memory loss, and/or mental health targeting interventions that improve the patient's overall quality of life.

Requirements

Formal education or specialized training in behavioral health, including social work, nursing, psychology, gerontology, music therapy or related fields
One or more years of experience in dementia-related care and/or geriatric care
One or more years of direct experience providing mental health support, including utilizing evidence-based approaches for symptom management and improved quality of life
Valid driver’s license required
Knowledge of behavioral health, dementia, and care planning
Knowledge of assessments, screenings, and care planning for mental health disorders
Ability to engage patients in a therapeutic relationship when appropriate
Ability to work independently with excellent time-management and organizational skills
Ability to maintain professional relationships with patients and other members of the care team
Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations
Intermediate-level computer proficiency with email, fax, word processing, spreadsheets, and databases
Excellent customer service skills
Demonstrated ability to read, write, speak, and understand the English language

Nice To Haves

Nurse or Social Worker preferred

Responsibilities

Provide ongoing necessary education and support to patient's care team on Alzheimer's disease and related memory loss/dementia and their impact on cognitive function
Provide ongoing necessary education and support to patient’s care team on Mental Illness diagnoses and their impact on cognitive function
Establish care plans that outline interventions to reduce behavioral episodes and improve function and safety
Provide behavioral interventions using evidence-based techniques such as motivational interviewing, problem-solving, modeling, active listening, other techniques as appropriate
Identify and provide de-escalation strategies and crisis resources for caregivers, patients, and families
Provide effective non-pharmacological behavior prevention and reduction solutions
Identify strategies to anticipate and calmly de-escalate distress behaviors
Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
Complete validated rating scales monthly to monitor and assess response to care plan interventions
Participate in weekly caseload consultations with psychiatric consultants
Facilitate referrals for the clinically indicated services outside of the organization (e.g. mental health specialty care, social services, support groups, etc.)
Act as a Bluestone ambassador for community staff through education and relationship building