Genetic Counseling Assistant - Cardiovascular

Intermountain Health

1d • $19 - $24 • Hybrid

About The Position

A Genetic Counseling Assistant performs routine clerical and clinical tasks within the clinic, assisting Physicians and Licensed Genetic Counselors to provide quality patient care efficiently and cost effectively. The Genetic Counseling Assistant functions under the supervision and licensure of the Physician, Advanced Practice Clinician, and/or Genetic Counselor within the clinical setting.

Requirements

• Experience in a health care setting
• Clerical or customer service experience

Nice To Haves

• Student in an accredited master's genetic counseling program
• Spanish Speaking

Responsibilities

• Performs basic clerical and office duties, including: Assembles necessary documents and supplies. Effectively uses computer applications as needed in the office setting. Schedules, coordinates and monitors appointments and testing. Maintains medical records and other information. Maintains inventory of supplies, ordering and restocking as needed to ensure availability for patient care. Accurately documents patient and family genetic history and vital information into the medical record. Communicates with patients and providers via telephone, fax, e-mail, and U.S. mail.
• Performs business and financial duties including: Under the direction of the provider, assigns procedural and diagnostic coding to encounter forms. Conducts pre-authorizations, referrals, etc in accordance with third party insurer requirements. Facilitates timely billing by completing the necessary documentation.
• Performs clinical functions within acceptable standards of care including: Processes patient referrals from medical care providers and self-referrals from patients to genetic counseling; coordinates referral of genetic counseling patients to other specialties and providers. Prioritizes (triages) patient scheduling to identify emergent needs through phone, electronic and walk-in communication, in accordance with established guidelines and protocols. Schedules appointment times and sends introductory packet to each scheduled patient. Prepares patient record to include obtaining patient and family genetic and medical history and generates a pedigree for the genetic counselor. Provides patient education as directed (content reflects specific genetic assistant training, guidelines, care process models, protocols) and documents the education. Assists genetic counselor during the genetic counseling session with paperwork, preauthorization, pedigrees, etc. Preauthorizes patients for genetic testing, including in-depth knowledge of genetic testing criteria as it pertains to various insurance companies, HMOs, PPOs, and Medicare/Medicaid. Works with laboratories and insurance companies to facilitate completion of genetic testing for patients. Coordinates incorporation of patient information into electronic medical record, including intake forms, physician and patient letters, and test results. Following provider instructions, demonstrates accurate, timely and efficient follow through, tracks and reports testing results to genetic counselors. Track patient information, genetic test results, medical records, and family history and input information into tracking database. Actively participates in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.).

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed