Genesis Curator
About The Position
Genesis House is an immersive luxury destination that brings together Korean culture and the Genesis brand. It is designed to engage all five senses through three thoughtfully curated experiential spaces. At the heart of Genesis House is the Korean philosophy of Son-nim, which means treating every customer as an honored guest—with warmth, respect, and gracious hospitality at every touchpoint. The Curator serves as the face and voice of Genesis House, delivering a highly personalized, relationship-driven guest experience. This hands-on, client-facing role centers on storytelling, cultural engagement, and brand immersion. Curators create meaningful, memorable interactions that reflect Genesis’ commitment to luxury, design, and hospitality.
Requirements
- 3+ years of experience in hospitality, events, automotive, or guest experience environments.
- Strong emotional intelligence and relationship-building skills.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced, dynamic environment.
- Valid driver’s license and ability to drive in New York City.
Nice To Haves
- Bachelor’s degree preferred.
- Passion for people, culture, and luxury experiences.
- Empathetic, engaging, and service-oriented mindset.
- Strong storytelling skills and attention to detail.
- Proactive, adaptable, and solution-oriented approach.
- Collaborative team player.
- Professional presence aligned with luxury brand standards.
Responsibilities
- Serve as a Genesis ambassador by delivering exceptional, personalized guest experiences rooted in Son-nim hospitality.
- Guide guests through curated journeys across Genesis House, including automotive, cultural, and experiential elements.
- Communicate the Genesis brand story, design philosophy, and product offerings with confidence and authenticity.
- Tailor each interaction to meet guest needs and create memorable experiences.
- Build and maintain long-term relationships with guests, owners, and VIP clients.
- Capture and manage guest data to support CRM initiatives and personalized follow-up.
- Support KPIs related to guest engagement, lead generation, and overall experience quality.
- Assist with test drives and product demonstrations to ensure a seamless luxury experience.
- Support the execution of on-site events, activations, and programming.
- Maintain the space to meet luxury presentation and operational standards at all times.
- Collaborate with cross-functional teams to ensure a consistent guest experience.
- Share guest feedback to support continuous improvement and innovation.
- Maintain cleanliness, safety, and operational standards across all guest-facing areas.
- Complete timesheets accurately each week and submit by 12:00 PM on Mondays; submit expense reports within seven (7) days.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
