Generator Technician

National Power, LLC•Suwanee, GA

1d•Remote

About The Position

National Power is accepting applications to fill a Generator Service Technician opening in our Suwanee, GA market. Under the general direction of and reporting to the Telecom Service Manager, the Generator Service Technician is responsible for the maintenance and repair of generator sets and other electrical equipment. Core duties and responsibilities include performing various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw. This includes troubleshooting and repair of Automatic Transfer Switches, including bypass isolation and closed transition types. Repairs involve performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, and performing start-up/commissioning on new generators and generator systems. The technician will also perform diesel or gaseous engine troubleshooting and repair, including ignition components, injection systems, and valve adjustments. Load bank testing on generator(s) will be performed to ensure units are in proper operating conditions and meet applicable code requirements. The technician will also assist other technicians with large multi-person jobs or troubleshooting complicated issues. The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, and ensure security of Company property including cell phone, laptop computer, specialty tools and any other item assigned. Training will be provided, and the employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required.

Requirements

HS Diploma required
Excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed
Able to account for time spent on jobs and travel
Excellent driving record and a valid driver’s license
Ability to drive long distances to job sites
Good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s)
Good problem-solving during emergency situations or situations with limited resources
Ability to pass a criminal background check
Ability to pass a pre-employment drug screen
Ability to pass a Department of Transportation physical examination

Nice To Haves

Associate degree in an electrical/mechanical related field
Current Generac Power Systems certification
US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician experience

Responsibilities

Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw.
Troubleshoot and repair Automatic Transfer Switches, to include bypass isolation, and closed transition types.
Perform preventative maintenance service (oil and filters).
Troubleshoot AC and DC circuits.
Remove and replace any and all components as necessary.
Perform warranty work per manufacturer’s guidelines.
Perform start-up/commissioning on new generators and generator systems.
Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc.
Perform load bank testing on generator(s) to ensure units are in the proper operating conditions and meet applicable code requirements.
Assist other technicians with large multi-person jobs or troubleshooting complicated issues.
Give verbal/written reports of job status, repair recommendations, equipment/supplies needed.
Account for time spent on jobs and travel.
Ensure proper vehicle maintenance is performed.
Maintain required parts inventory.
Ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned.
Manage difficult or emotional customer situations.
Respond promptly to customer needs.
Solicit customer feedback to improve service.
Respond to requests for service and assistance.
Meet commitments.
Demonstrate accuracy and thoroughness.
Look for ways to improve and promote quality.
Apply feedback to improve performance.
Monitor own work to ensure quality and safety.

Benefits

Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Company-provided laptop, phone, and other equipment as needed
Company covers costs of hotels (for overnight stays)
Meal allowance per company guidelines (for overnight stays)