Generator Technician

National Power, LLC•Plainfield, IL

1d•Remote

About The Position

National Power is seeking a Generator Service Technician for its Chatsworth, GA market. Reporting to the CISV Service Manager, this role involves the maintenance and repair of generator sets and other electrical equipment. Key duties include performing various levels of maintenance and repair on generators and parallel systems (5-5000kw), troubleshooting and repairing Automatic Transfer Switches (including bypass isolation and closed transition types), conducting preventative maintenance, troubleshooting AC and DC circuits, replacing components, performing warranty work, and commissioning new generator systems. The technician will also troubleshoot and repair diesel or gaseous engines, perform load bank testing, and assist other technicians. This is a remote position requiring the technician to work from home, manage vehicle maintenance, maintain parts inventory, and ensure the security of company property. Training will be provided, potentially including courses in Milwaukee, Wisconsin.

Requirements

HS Diploma
Excellent communication skills to give verbal/written reports of job status, repair recommendations, equipment/supplies needed
Excellent driving record and a valid driver’s license
Ability to drive long distances to job sites, and perform overnight stays in hotels
Good computer skills and comfortable with Microsoft software (Internet Explorer, Word, Excel, Adobe PDF’s)
Good problem-solving skills during emergency situations or situations with limited resources
Ability to pass a criminal background check
Ability to pass a pre-employment drug screen
Ability to pass a Department of Transportation physical examination

Nice To Haves

Associate degree in an electrical/mechanical related field
Current Generac Power Systems certification
US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician experience

Responsibilities

Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw
Troubleshoot and repair Automatic Transfer Switches, including bypass isolation and closed transition types
Perform preventative maintenance service (oil and filters)
Troubleshoot AC and DC circuits
Remove and replace any and all components as necessary
Perform warranty work per manufacturer’s guidelines
Perform start-up/commissioning on new generators and generator systems
Perform diesel or gaseous engine troubleshooting and repair, including ignition components, injection systems, valve adjustments etc.
Perform load bank testing on generator(s) to ensure units are in proper operating conditions and meet applicable code requirements
Assist other technicians with large multi-person jobs or troubleshooting complicated issues
Account for time spent on jobs and travel
Ensure proper vehicle maintenance is performed
Maintain required parts inventory
Ensure security of Company property, including cell phone, laptop computer, specialty tools and any other item assigned
Manage difficult or emotional customer situations
Respond promptly to customer needs
Solicit customer feedback to improve service
Respond to requests for service and assistance
Meet commitments
Demonstrate accuracy and thoroughness
Look for ways to improve and promote quality
Apply feedback to improve performance
Monitor own work to ensure quality and safety

Benefits

Competitive pay depending on previous experience and current certifications
Overtime is paid at 1.5 X base
Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Company covers costs of hotels and provides a meal allowance per company guidelines for overnight stays