Generator Technician

SUDDEN SERVICE INC•Gonzales, LA

105d•Onsite

About The Position

Taylor Sudden Service provides genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works. It supports customers through parts and service centers, dealer support organizations, and factory-trained service technicians, and regularly provides training schools for technicians. Sudden Service, Inc. is a subsidiary of the Taylor Group of Companies, a family-owned business based in Louisville, Mississippi. The Generator Technician plans service work and travel with the Service Manager, prioritizing customer needs and considering equipment location and parts availability. The technician diagnoses and repairs equipment, performs generator-set preventive maintenance and testing, documents inspections and service work, and provides information needed for customer billing. The role is based at SSI-Gonzales in Gonzales, Louisiana, and may require overnight stays at out-of-town locations and participation in an on-call rotation. Experienced technicians may troubleshoot unusual or recurring problems and train or supervise other service technicians.

Requirements

High school diploma or GED.
Experience servicing and repairing diesel and/or gas engines.
Some electrical experience and general knowledge of wiring, including reading diagrams and installing and repairing electrical components and circuits.
Technical problem-solving and troubleshooting skills.
Ability to use a multimeter.
Must have own tools.
Good computer skills.
Ability to work well with others and good interpersonal skills.
Professional attitude and ability to work one-on-one with customers.
Valid driver's license and a good driving record sufficient to be insurable by the corporate insurance carrier.
Ability to obtain at least a Class D driver's license.
Ability to stay overnight at out-of-town locations when required.
Ability to participate in a 24/7 on-call rotation at times.
Ability to stoop, bend, and climb, and lift up to 50 pounds.

Nice To Haves

AC and DC experience with power generation.

Responsibilities

Consult with the Service Manager to plan effective work and travel schedules, prioritizing customer needs and considering equipment location and parts availability.
Diagnose equipment malfunctions; repair or replace worn and defective parts; install assemblies; and adjust devices and controls.
Provide tools and parts and arrange facilities for repair work, usually at customer premises.
Inspect, operate, and test machines at delivery, during scheduled inspections, and after repairs to verify proper operation.
Report customer, machine, malfunction, time, mileage, and other service information to the Service Manager for account charging and billing.
Perform preventive maintenance on generator sets, including changing engine fluids and filters and inspecting AC and DC systems, belts, hoses, exhaust systems, and other components.
Perform load bank testing and test automatic transfer switches.
Complete required inspection paperwork and checklists, work orders, and other job-related paperwork in a timely manner.
Improve technical skills through company-sponsored vocational schools, annual departmental training meetings, and technical literature.
Maintain a neat personal appearance and keep the service truck clean, polished, and orderly to promote the company image.
As an experienced technician, troubleshoot recurring or unusual problems in consultation with Engineering, Manufacturing, and other service personnel.
As an experienced technician, train new technicians or supervise teams assembling or servicing large units or completing large repair jobs.
Perform other duties as assigned.