Generator Technician II

Generac Power Systems•Sussex, WI

About The Position

The Generator Technician II performs mechanical and electrical troubleshooting, maintenance, and repairs on generators and Emergency Power Supply Systems (EPSS). The role includes scheduled preventative maintenance, emergency and unscheduled service during regular hours and, as directed, after hours, weekends, and holidays. The technician reads operational manuals, electrical schematics, generator literature, and work orders to complete maintenance and repairs; identifies and reports faults, defective materials, and unusual situations to the service manager; and stays current with National Fire Protection Association and state regulations for EPSS. The technician documents completed work in FieldServio, communicates findings by phone, email, or in person, and commissions industrial and MPS products. The position involves field and production-environment work, including variable weather and temperatures, occasional exposure to manufacturing fumes or byproducts, and compliance with applicable PPE requirements.

Requirements

  • High school diploma.
  • Valid driver license.
  • At least 4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS).
  • Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams.
  • Working knowledge of engine maintenance and troubleshooting natural gas fuel systems.
  • Knowledge of power generation, light towers, pumps, and heating products.
  • Working knowledge of diesel or gaseous engines.
  • Excellent troubleshooting skills; ability to make independent decisions and work with minimal supervision.
  • Working knowledge of transfer switch operations.
  • Spark-ignited systems knowledge.
  • Ability to obtain and maintain Generac certification in the air-cooled and Protector Series courses.
  • Ability to work and communicate well with others.
  • Ability to provide detailed reports within 24 hours.
  • Ability to manage and respond to emails, texts, and phone calls safely and promptly.
  • Excellent conflict-resolution skills.
  • Ability to observe, identify, and relay critical information to the company, customers, or coworkers.
  • Ability to meet the stated physical demands, comply with applicable PPE requirements, and work in varying weather conditions, including extreme heat, snow, and ice.
  • May be required to obtain a DOT Medical Card and drive a heavy-duty truck daily.

Nice To Haves

  • Associate degree in Electrical Engineering or Mechanical Engineering.
  • At least 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS).

Responsibilities

  • Perform mechanical and electrical troubleshooting and repairs of generators.
  • Provide emergency and unscheduled generator repairs during normal working hours and, as directed, after hours, weekends, and holidays.
  • Perform scheduled preventative maintenance services and generator repairs.
  • Read and interpret operational manuals, electrical schematics, generator literature, and work orders to perform maintenance and repairs.
  • Detect faulty operations, defective materials, and unusual situations, and report them promptly to the service manager.
  • Stay current on National Fire Protection Association and state regulations for Emergency Power Supply Systems.
  • Create reports for all work performed in FieldServio.
  • Communicate report findings by phone, email, and in person.
  • Commission industrial and MPS products.
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