Entry Level Generator Technician

National Power, LLC•Raleigh, NC

1d•Remote

About The Position

Under the general direction of and reporting to the Service Manager, the Generator Service Technician is responsible for assisting and supporting maintenance and repair of generator sets and other electrical equipment. National Power, LLC will provide the necessary training to help the Service Technician develop his skillset in Power Generation.

Requirements

HS Diploma required
Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.
Must be able to account for time spent on jobs and travel.
Must have an excellent driving record and have a valid driver’s license.
Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s).
The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned.
Works with a supervisor to handle challenging customer interactions; Helps respond to customer needs in a timely manner; Collects customer feedback when asked; Assists with service requests; Follows through on basic commitments.
Helps identify solutions during urgent situations or when working with limited resources, under the guidance of experienced team members.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality and safety.
The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)
Frequently work near moving mechanical parts.
Lifting and carrying heavy objects, up to 75lbs, will be required.
Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms.
Seizing, holding, grasping, turning, or otherwise working with hand(s).
Entering text or data into a computer or other machine by means of a keyboard.
Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
Moving about on hands and knees or hands and feet to enter restricted spaces.
Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks.
Clarity of vision (i.e., working with small objects or reading small print), including use of computers.
Sitting for long periods of time may be required.
Sometimes moving about on hands and knees or hands and feet to enter confined spaces.
Criminal background check and pre-employment drug screen are required.
Must be able to pass a Department of Transportation physical examination.

Nice To Haves

Associate degree in an Electrical/Mechanical related field preferred.
US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred

Responsibilities

Assist with Delivering load bank trailers to techs onsite.
Deliver parts onsite to techs as needed.
Assist experienced technicians with basic maintenance on generators of various sizes. Learn about Automatic Transfer Switches and their components. Help with routine preventative maintenance tasks such as changing oil and filters. Observe troubleshooting processes for AC and DC circuits while learning to identify basic components under supervision.
Support Lead technicians during engine repair work. Learn to identify basic engine components including ignition systems and fuel systems. Observe proper valve adjustment techniques and other routine maintenance procedures.
Participate in load bank testing under direct supervision to learn proper testing procedures and how to verify generators meet operating standards.
Work alongside experienced technicians on larger projects to gain hands-on experience while providing basic assistance as directed.

Benefits

Overtime is also a factor and is paid at 1.5 X base.
Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Company would cover costs of hotels and provides a meal allowance per company guidelines.