Generator Repair Technician
About The Position
Optimize Generator People is Louisiana’s top-ranked GENERAC dealer and a two-time recipient of the GENERAC Service Award. We specialize in the installation, service, and repair of Generac home standby generators. Our team operates on a foundation of honesty, communication, and customer-focused problem solving, delivering reliable power solutions and exceptional service to homeowners across the region. We are seeking a Generator Repair Technician to join our growing team. This role is responsible for diagnosing, repairing, and maintaining Generac home standby generators while delivering a high level of customer service. The ideal candidate has a strong mechanical background, enjoys troubleshooting technical issues, and takes pride in providing a positive customer experience. Candidates with generator, small engine, or automotive repair experience are highly encouraged to apply. Leadership or management experience is a plus.
Requirements
- Minimum of 1 year of generator, small engine, or related mechanical experience (preferred)
- Strong mechanical aptitude and ability to use tools and diagnostic equipment
- Ability to read and interpret schematics and technical manuals
- Experience with Generac generator repair and maintenance (preferred)
- Valid driver’s license with an acceptable driving record
- Must be at least 21 years of age
- Ability to pass a background check
Nice To Haves
- Sales or management experience is a plus
- Generac Air-Cooled and Liquid-Cooled certifications are beneficial but not required
Responsibilities
- Diagnose and repair mechanical issues on Generac home standby generators
- Perform scheduled preventative maintenance and service appointments
- Utilize schematics and technical manuals to troubleshoot and resolve issues
- Provide exceptional customer service during all homeowner interactions
- Communicate with customers before and after completing assigned work
- Collaborate with team members to ensure timely and efficient job completion
- Maintain proper care and accountability of assigned tools, equipment, and company vehicle
- Complete warranty claims for applicable service work
- Participate in an on-call rotation for after-hours service requests
- Perform final walkthroughs and collect installation payments as scheduled
Benefits
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off (PTO) and paid holidays
- Professional development and training support
- Company-provided tools
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
