Generator Field Service Technician Level III
About The Position
Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Generator Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!
Requirements
- Graduation from a Technical school is desired to include generators, diesel, power gen, electric power, relay or substation technology, etc.
- Experience in repair or maintenance of stand-by generators.
- Mechanical aptitude will work in lieu of technical school and generator experience.
- Good communication and customer service skills.
- Must have satisfactory driving record with the ability to obtain a DOT medical certification.
- Ability to service clients after hours and on-call as needed.
- Ability to read and interpret schematics, operating manuals and safety guidelines.
- Ability to lift, push, pull, carry items up to 75 lbs. in weight.
- Ability to work in demanding physical and inclement weather conditions.
- Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
- Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
- Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
- Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
- Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
- Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
- Successful completion of a background and driving record investigation.
- Successful completion of a pre-employment drug screen.
Responsibilities
- Service, repair and maintain diesel and gas engine driven standby generators in the field.
- Perform preventative maintenance: scheduled services for oil & filter changes, change spark plugs, check coolant and filters.
- Conduct inspections: visual inspections on mechanical and electrical systems.
- Perform cleaning: oil, fuel and air filters, cooling system and outside of the unit.
- Conduct testing: Load bank, automatic transfer switch (ATS) and function testing.
- Troubleshoot: alternators, wiring harness, switches, switchgear, battery systems, engine.
- Perform diagnosis: failure analysis, battery systems using multimeter and other meter tools.
- Perform commissioning & start ups: design review, testing, switchgear, program control panel and network.
- Provide customer service: communicate all information to customers in a way they understand the issues & resolutions.
- Complete reports on the work you have completed.
- Travel in a company service vehicle throughout the local counties, maintain vehicle inventory and safety maintenance.
Benefits
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
- Generator Training Program
- Company vehicle
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
