General Superintendent

JRM Construction Management•Los Angeles, CA

About The Position

A General Superintendent (GS) is a seasoned field leader who provides planning support, team guidance, complex issue resolution, and Field Operations oversight. The GS also actively manages Field Staff workforce including logistical scheduling, development, training and mentorship of that workforce. A GS conducts periodic project visits where additional expertise and oversight are required, acting as a quality and operations checkpoint to help ensure field practices, safety standards, and execution align with company expectations. A GS works with and reports to a Field Operations Director, working with other GS’s to ensure that projects and managed and executed to JRM standards of excellence.

Requirements

Advanced knowledge of JRM Safety program, OSHA standards, specific California requirements and local laws.
Experience in construction project management and field operations.
Ability to provide planning support, team guidance, complex issue resolution, and Field Operations oversight.
Experience managing Field Staff workforce including logistical scheduling, development, training and mentorship.
Ability to conduct periodic project visits for expertise and oversight.
Ability to act as a quality and operations checkpoint.
Experience ensuring field practices, safety standards, and execution align with company expectations.
Experience working with and reporting to a Field Operations Director.
Experience working with other General Superintendents.
Experience in direct reporting, staffing, and performance management of Field Staff.
Experience assisting in interviewing and selecting potential field personnel hires.
Experience driving project execution success from a JRM and client perspective.
Experience implementing, championing, and driving adherence to JRM Processes and Procedures.
Experience embodying and driving adoption of JRM Core Values.
Experience acting as Field Operations Representative on Projects.
Experience overseeing the path to the overall success of a project.
Ability to provide timely communication and escalation of significant issues.
Ability to resolve issues within the project team whenever possible.
Experience maintaining relationships with building management.
Experience maintaining relationships with subcontractors.
Ability to demonstrate leadership and enforcement of safety compliance and uniformity across multiple projects.
Ability to champion development and/or review of safety and logistics plans.
Ability to review safety documentation on high-risk activities and equipment.
Ability to forecast hazards and guide team on development of safety mitigation plans.
Ability to drive Lessons Learned and best practices based on safety data and observations.
Experience pre-planning with project teams.
Ability to identify project challenges and guide the Field Team.
Ability to break down projects into manageable scopes and identify correct staffing/roles & responsibilities.
Ability to establish team focus based on critical path.
Ability to work with team to establish General Conditions Projection.
Ability to work hand in hand with other GSs, Field Operations Director, and Director of Project Management (DoPM).
Ability to conduct weekly site reviews and review schedule adherence, proper installation sequence, construction methodology, quality, process efficiency and safety.
Ability to coordinate with DoPM to address and resolve issues.
Ability to have a pulse on the overall status, health, and success of field activities.
Ability to conduct a thorough review of all project schedules offering insightful recommendations.
Ability to ensure teams adhere to Project Schedule.
Ability to proactively monitor quality of all work.
Ability to ensure JRM QA/QC program practices are implemented.
Ability to assist with interaction / representation w/municipal agencies.
Ability to oversee field supervision on all field-related procedures and best practices.
Ability to provide training/coaching as required.
Ability to provide guidance and training on effective time management principles.
Ability to review field performance and ensure JRM processes are implemented and followed.
Ability to coach field staff in the use of JRM processes.
Ability to monitor field staff underperformance, give constructive feedback, document and report PIP.
Ability to monitor General Conditions for effective and proper use of labor.
Ability to identify risks and recurring trends and lead team to devise mitigation/recovery plans.
Ability to track implementation of mitigation/recovery plans.
Ability to help resolve field issues that cannot be overcome by Field Team.
Ability to ensure plan is established for project completion & exit strategy.
Ability to stay with project through punchlist signoff.
Ability to understand GC exposure, risk level, and required staffing allocations.
Ability to communicate with Project Leadership, BU Lead, & Field Ops Leadership.

Responsibilities

Direct report, staffing and performance management of assigned Field Staff, including Field Mechanics, Supers, Assistant Supers
Assist Field Operations Director in interviewing and selecting potential field personnel hires
Drive project execution success from a JRM and client perspective in conjunction with Project Teams, Director of Project Management (DoPM), and Field Operations Director.
Implement, champion, and drive adherence to JRM Processes and Procedures.
Embody and Drive Adoption of JRM Core Values across all field staff
Act as Field Operations Representative on Projects
Provide timely communication and escalation of any significant safety, schedule, procedural, employee performance, and client/owner perception issues to Project Leadership, BU/Regional Lead, and Field Ops Leadership. Resolve such issues within the project team whenever possible.
Maintains relationship with building management by conducting monthly check-ins (at minimum) to ensure satisfaction and support JRM’s reputation for unparalleled client service.
Maintains relationship with subcontractors to ensure smooth project execution and promote future partnership.
Advanced knowledge of JRM Safety program, OSHA standards, specific California requirements and local laws. Demonstrates leadership and enforcement of safety compliance and uniformity across multiple projects.
Champions development and/or review of safety and logistics plans for all phases of a project.
Reviews safety documentation on high-risk activities and equipment, such as cranes picks/specialty rigging/structural demolition/hoist placement, etc.
Forecasts hazards and guides team on development of safety mitigation plans.
Drives Lessons Learned and best practices based on safety data and observations, in coordination with EHS Department.
Pre-Plans with project teams to ensure organized project startup. Sets the tone.
Helps Identify the challenges of the project and assures that the Field Team fully understand those challenges and the best path to overcome them.
Break the project down into smaller more manageable scopes and identify the correct staffing/roles & responsibilities to supervise each of those smaller scopes.
Establishes team focus based on critical path to ensure proper prioritization to meet project deadline.
Works with team to establish General Conditions Projection utilizing experience to maximize use of manpower.
The GS will work hand in hand with other GSs, the Field Operations Director, and the Director of Project Management (DoPM) in order to ensure project success.
GS conducts weekly site reviews (higher frequency as needed) with Project Team reviewing schedule adherence, proper installation sequence, construction methodology, quality, process efficiency and safety.
GS will coordinate with DoPM. When DoPM recognizes an issue during meetings with PMs, DoPM will notify the GS for that project. The GS is to address the issue with field team and advise DoPM of outcome to close the loop. Conversely, when the GS notices an issue with Project Management, the GS will notify and coordinate the resolution of that issue with the DoPM.
The GS is to have a pulse on the overall status, health, and success of field activities; focused on the following cornerstone categories: Safety Schedule
Conducts a thorough review of all project schedules offering insightful recommendations on sequencing and constructability to optimize project planning and execution.
Ensures that teams hold the line as to Project Schedule
Field Coordination (quality, constructability, sequence, logistics)
Proactively monitors quality of all work. Ensures that general practices described in JRM QA/QC program are being implemented.
Assists with interaction / representation w/municipal agencies on behalf of the project.
Client & Landlord Satisfaction
Team Interaction & Leadership
Oversees field supervision on all field-related procedures and best practices.
Provides training/coaching as required.
Provides guidance and training to project team on effective time management principles.
Field Process
Reviews field performance to ensure that JRM processes are being implemented and followed. Coaches field staff in the use of JRM processes, including emphasis on both why a process is important and how to use that process to benefit the job.
Employee Performance
Monitors field staff underperformance, gives timely constructive feedback, properly documents and reports PIP to Field Operations & necessary departments when applicable.
Staffing
Monitors General Conditions to ensure effective and proper use of labor to minimize unnecessary labor costs and expenditure overruns and communicate with Project Leadership.
Issue Resolution and Risk Register
Identifies risks and recurring trends and leads team to devise mitigation/recovery plans. Tracks the successful implementation to recover any delays or advance on schedule as needed.
Help resolve field issues that cannot be overcome by Field Team, based on level of urgency properly escalates to necessary parties.
Ensures plan is established for project completion & exit strategy.
Stays with project through punchlist signoff.
Understands GC exposure, risk level, and required staffing allocations.
Communicates with Project Leadership, BU Lead, & Field Ops Leadership as to the same.