General Service Technician
About The Position
The General Service Technician is an entry-level role focused on servicing guests’ vehicles and delivering quality work and an exceptional guest experience. The company provides a training program intended to develop technicians’ skills and certifications across the services offered. The position involves vehicle inspections and routine service tasks, communication with guests and teammates, maintaining a clean service center, and following safety and vehicle-care policies. It requires physical work, including standing for extended periods and lifting, and availability for a flexible schedule that includes weekends and some holidays.
Requirements
- At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
- At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
- Ability to read and interpret safety rules, operating instructions, and procedure manuals.
- Effective communication skills for interacting with guests and teammates.
- Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
- Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
- Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
- Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
- Availability for a flexible schedule, including weekends and some holidays.
- Commitment to following safety protocols and company policies.
Nice To Haves
- Previous experience is preferred but not required.
Responsibilities
- Promote teamwork to deliver timely and accurate guest care during all operating hours.
- Provide excellent guest service, including clear communication and feedback about guest vehicles.
- Keep the service center clean and presentable.
- Provide guidance and mentoring to junior and mid-level automotive technicians.
- Check and communicate oil levels to teammates.
- Ensure tires are properly inflated.
- Inspect and refill fluid levels as necessary.
- Complete vehicle inspections.
- Install new oil drain plugs and oil filters.
- Clean and lubricate fittings as needed.
- Document all work performed on repair orders.
- Report safety issues to management immediately.
- Follow company policies for vehicle care and operation.
- Perform manual tasks for extended periods, including lifting, standing, bending, and squatting.
- Perform other duties as assigned.
Benefits
- 401(k) plan with company match.
- Biweekly bonus incentives upon certification.
- Career advancement opportunities.
- DailyPay.
- Tools are provided at no cost to the employee.
- Employee discount.
- Employee referral bonuses.
- Fleet referral bonuses.
- Medical, dental, and vision insurance benefits.
- PerkSpot access to discounts on products and services, including travel, electronics, and concerts.
- PTO after 180 days.
- Spot bonuses through an internal rewards program.
- Uniforms provided and laundered at no cost.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
